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DocuSign CLM

Challenger#9 in Legal & LegalTech

FY 2025 (ended Jan 31, 2025): Revenue $2.977B (+8% YoY); 1.7M customers in 180 countries; 1B+ users; 1,131 customers with $300K+ ACV (up from 1,060 in 2024)

Best for: Contract Management
47
AI Score
Grade C
AI Visibility Score (Beta)
Legal & LegalTechContract ManagementWebsiteUpdated April 2026
Customers
1.7M

Brand Intelligence Graphproduct

Company Overview

About DocuSign CLM

DocuSign CLM is the contract lifecycle management platform from DocuSign, the San Francisco-based agreement cloud company founded in 2003. While DocuSign's eSignature product revolutionized document execution, CLM addresses the broader contract management lifecycle — authoring, negotiation, approval workflows, obligation tracking, and renewal management — giving legal, sales, and procurement teams a unified system for every stage of a contract from first draft to renewal. The platform's core technology uses AI to extract, classify, and surface contract metadata from both executed agreements and legacy documents.

Business Model & Competitive Advantage

DocuSign CLM serves enterprise customers in financial services, life sciences, technology, and professional services who manage high volumes of complex contracts with multiple counterparties and jurisdictions. Key differentiators include deep integration with DocuSign eSignature, Salesforce, and major ERP systems, enabling contracts to flow automatically through CRM and procurement workflows. The Intelligent Agreement Management layer — powered by DocuSign AI — adds risk flagging, obligation extraction, and clause recommendations that reduce legal review time and surface buried contract risks.

Competitive Landscape 2025–2026

DocuSign reported FY2025 revenue of $2.977 billion, an 8% year-over-year increase, with 1.7 million customers across 180 countries and more than one billion users having touched the platform. The company counts 1,131 customers with $300,000+ annual contract values, reflecting strong enterprise adoption of its expanded platform beyond eSignature. As companies face increasing pressure to extract value from contracted commitments and reduce compliance risk, DocuSign CLM's position within the world's most trusted agreement infrastructure gives it a privileged entry point into enterprise contract intelligence.

Founded
2003
Revenue
$2.977B
Customers
1.7M
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Key Differentiators

Strong Challenger

DocuSign CLM is an established challenger with significant market presence and competitive offerings in Legal.

Enterprise Scale

With $2.977B in revenue, DocuSign CLM operates at enterprise scale with proven market validation.

Massive User Base

Trusted by 1.7M worldwide, demonstrating broad market appeal and proven reliability.

Top 10 Ranked

Ranked #9 in the Legal category, among the industry's best.

Frequently Asked Questions

Estimated Visibility Trend (Beta)

Simulated 8-week rolling score

47
→ Stable

Based on estimated brand signals. Historical tracking coming soon.

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