IBM OpenPages vs ServiceNow GRC
Side-by-side comparison of AI visibility scores, market position, and capabilities
IBM GRC platform (acquired 2010, $140M) serving 287 enterprise customers; OpenPages 9.1.1 (July 2025) with watsonx AI and Orchestrate conversational compliance, 2025 Gartner Magic Quadrant GRC Leader competing with ServiceNow GRC.
About
IBM OpenPages is a New York-based AI-powered governance, risk, and compliance (GRC) platform — operating as a division of IBM (NYSE: IBM) — providing 287 large enterprise customers (predominantly organizations with $1B+ revenue and 10,000+ employees) with integrated operational risk, regulatory compliance, IT governance, internal audit, business continuity, model risk, third-party risk, policy management, data privacy, and financial controls management on a single platform available on any cloud or on-premises. IBM acquired OpenPages on October 21, 2010 for approximately $140 million, integrating it into IBM's software portfolio. OpenPages was originally founded in Amherst, Massachusetts in May 1990 as American Computer Innovators (ACI) and officially renamed OpenPages in August 2000 when it pivoted to enterprise GRC software. In July 2025, IBM released OpenPages 9.1.1 with expanded AI capabilities including deeper watsonx AI integration and conversational AI through IBM Orchestrate. IBM OpenPages was recognized as a Leader in the 2025 Gartner Magic Quadrant for Governance, Risk and Compliance Tools.
ServiceNow (NYSE: NOW) GRC module on $10.98B platform automating risk, compliance, and audit for 200+ enterprises; native Now Platform integration competing with OneTrust for enterprise GRC in the $51B market.
About
ServiceNow GRC (Governance, Risk, and Compliance) is the integrated risk management module within the ServiceNow Now Platform — operated by ServiceNow, Inc. (NYSE: NOW), a Santa Clara, California-based enterprise workflow automation company generating $10.98 billion in subscription revenue in fiscal year 2024 (+22% year-over-year) — providing compliance officers, risk managers, and internal audit teams at large enterprises with policy management, regulatory compliance automation, enterprise risk assessments, audit management, and vendor risk management unified on the same ServiceNow platform that already runs their IT service management, HR workflows, and security operations. ServiceNow GRC serves over 200 enterprise customers and competes in the $51 billion global GRC software market projected to reach $84 billion by 2030.
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