Hiver vs Hoppscotch

Side-by-side comparison of AI visibility scores, market position, and capabilities

Hiver leads in AI visibility (68 vs 26)
Hiver logo

Hiver

ChallengerCustomer Support

Omnichannel Helpdesk

Pune India Gmail-native customer support helpdesk. $42M raised, turns Gmail into a shared inbox with assignments, SLAs, and analytics for support teams.

AI VisibilityBeta
Overall Score
B68
Category Rank
#7 of 11
AI Consensus
72%
Trend
up
Per Platform
ChatGPT
65
Perplexity
69
Gemini
66

About

Hiver is a Pune, India-based customer support platform founded in 2011 that has raised $42M in funding to build a helpdesk solution that lives natively inside Gmail and Google Workspace. Unlike platforms that require migrating to a separate support interface, Hiver adds shared inbox, ticket assignment, SLA management, automation, analytics, and collaboration features directly within the Gmail UI that support agents already use daily. This Gmail-native approach eliminates the onboarding barrier of learning a new tool and makes Hiver particularly attractive to teams that are deeply embedded in Google Workspace and want to avoid the disruption of a major software transition.

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Hoppscotch logo

Hoppscotch

EmergingDeveloper Tools & Platforms

General

Open-source browser-based API testing platform with 500K+ developers; $3M seed from OSS Capital competing with Postman as a lightweight, self-hostable alternative for REST and GraphQL testing.

AI VisibilityBeta
Overall Score
D26
Category Rank
#231 of 1158
AI Consensus
81%
Trend
up
Per Platform
ChatGPT
21
Perplexity
19
Gemini
18

About

Hoppscotch is an open-source API development and testing platform — providing a web-based, lightweight alternative to Postman and Insomnia for building, testing, and documenting REST, GraphQL, WebSocket, and gRPC APIs. Founded in 2019 by Liyas Thomas and Andrew Bastin in Kochi, India, Hoppscotch has grown to 500,000+ developers globally using the platform, raised $3 million in seed funding led by OSS Capital with participation from Automattic (WordPress.com parent), and offers a free open-source version alongside Hoppscotch Pro cloud with team collaboration and private workspaces.

Full profile

AI Visibility Head-to-Head

68
Overall Score
26
#7
Category Rank
#231
72
AI Consensus
81
up
Trend
up
65
ChatGPT
21
69
Perplexity
19
66
Gemini
18
74
Claude
22
75
Grok
26

Capabilities & Ecosystem

Capabilities

Only Hiver
Omnichannel Helpdesk

Integrations

Only Hiver

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