Freshworks vs Walnut
Side-by-side comparison of AI visibility scores, market position, and capabilities
Mid-market SaaS suite with $720M 2024 revenue; Freshdesk, Freshservice, and Freshsales now with Freddy AI agents for customer support and IT automation.
About
Freshworks is a cloud-based business software company providing customer support, IT service management, sales CRM, and marketing automation tools for mid-market companies and growing teams. Founded in 2010 in Chennai, India by Girish Mathrubootham and Shan Krishnasamy and now headquartered in San Mateo, California, Freshworks went public on NASDAQ in September 2021. The company's product suite includes Freshdesk (customer support), Freshservice (IT service management), Freshsales (CRM), and Freshchat (messaging) under the Freshworks platform.
Israel YC W20 interactive sales demo platform creating personalized product demos 91% faster for Adobe, NetApp, Funnel;
About
Walnut is a Tel Aviv, Israel-based interactive sales demo platform — backed by Y Combinator (W20) with $56 million in total funding including a $35 million Series B in January 2022 led by Felicis Ventures with NFX and Eight Roads Ventures — providing enterprise sales teams with an AI-powered platform for creating, customizing, personalizing, and analyzing interactive product demonstrations 91% faster than traditional demo creation methods. Serving enterprise clients including Adobe, NetApp, and Funnel, Walnut offers pricing from $9,200 annually (Lite) to $20,000+ annually (Pro) for unlimited demos and advanced customization, enabling sales engineers and account executives to create tailored product demos for each prospect without engineering dependency on production systems.
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