Freshworks vs Walnut

Side-by-side comparison of AI visibility scores, market position, and capabilities

Walnut leads in AI visibility (45 vs 18)
Freshworks logo

Freshworks

EmergingMarketing

Sales Tools

Mid-market SaaS suite with $720M 2024 revenue; Freshdesk, Freshservice, and Freshsales now with Freddy AI agents for customer support and IT automation.

AI VisibilityBeta
Overall Score
D18
Category Rank
#16 of 22
AI Consensus
58%
Trend
up
Per Platform
ChatGPT
11
Perplexity
19
Gemini
27

About

Freshworks is a cloud-based business software company providing customer support, IT service management, sales CRM, and marketing automation tools for mid-market companies and growing teams. Founded in 2010 in Chennai, India by Girish Mathrubootham and Shan Krishnasamy and now headquartered in San Mateo, California, Freshworks went public on NASDAQ in September 2021. The company's product suite includes Freshdesk (customer support), Freshservice (IT service management), Freshsales (CRM), and Freshchat (messaging) under the Freshworks platform.

Full profile
Walnut logo

Walnut

ChallengerMarketing

Sales Tools

Israel YC W20 interactive sales demo platform creating personalized product demos 91% faster for Adobe, NetApp, Funnel;

AI VisibilityBeta
Overall Score
C45
Category Rank
#2 of 22
AI Consensus
64%
Trend
stable
Per Platform
ChatGPT
38
Perplexity
36
Gemini
45

About

Walnut is a Tel Aviv, Israel-based interactive sales demo platform — backed by Y Combinator (W20) with $56 million in total funding including a $35 million Series B in January 2022 led by Felicis Ventures with NFX and Eight Roads Ventures — providing enterprise sales teams with an AI-powered platform for creating, customizing, personalizing, and analyzing interactive product demonstrations 91% faster than traditional demo creation methods. Serving enterprise clients including Adobe, NetApp, and Funnel, Walnut offers pricing from $9,200 annually (Lite) to $20,000+ annually (Pro) for unlimited demos and advanced customization, enabling sales engineers and account executives to create tailored product demos for each prospect without engineering dependency on production systems.

Full profile

AI Visibility Head-to-Head

18
Overall Score
45
#16
Category Rank
#2
58
AI Consensus
64
up
Trend
stable
11
ChatGPT
38
19
Perplexity
36
27
Gemini
45
20
Claude
50
28
Grok
47

Key Details

Category
Sales Tools
Sales Tools
Tier
Emerging
Challenger
Entity Type
company
brand

Capabilities & Ecosystem

Capabilities

Shared
Sales Tools

Integrations

Freshworks is classified as company.

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