Fogbender vs Tines
Side-by-side comparison of AI visibility scores, market position, and capabilities
Oakland YC W22 B2B team-to-team customer support platform for API companies at $1M revenue 2024 with 6 employees; $550K funded "Intercom meets Slack shared channels" competing with Plain and Intercom for developer tool company enterprise support.
About
Fogbender is an Oakland, California-based B2B customer support platform — backed by Y Combinator (W22) with $550,000 in total funding from Y Combinator and Davidovs Venture Collective — providing API and developer tool companies with an embeddable team-to-team messaging widget that brings the collaborative nature of Slack's shared channels to customer support, enabling customer teams and vendor teams to communicate in a real-time shared workspace rather than asynchronous email tickets. Founded in 2020 by CEO Andrei Soroker and reaching $1 million in annual revenue in 2024 with a 6-person team, Fogbender targets the specific support model where the customer is a technical team rather than an individual user — requiring a communication channel where multiple people from both the customer's engineering team and the vendor's support team can collaborate on issues simultaneously.
Security and IT workflow automation platform (unicorn, Feb 2025 at $1.125B) processing 1B+ automated actions weekly; 200% revenue growth serving Coinbase and LinkedIn competing with Palo Alto XSOAR.
About
Tines is a Dublin-based no-code workflow automation platform that originated as a security operations automation tool and has expanded to serve broader IT, infrastructure, and business process automation needs — enabling security and IT teams to build complex automated workflows without programming by connecting APIs, creating conditional logic, and deploying AI agents that act autonomously on data. Founded in 2018 by Eoin Hinchy and Thomas Kinsella (former security engineers at DocuSign and eBay) and backed by Accel and Addition, Tines achieved unicorn status in February 2025 at a $1.125 billion valuation, processing over 1 billion automated actions weekly for customers including Coinbase, Databricks, and LinkedIn, with 200% revenue growth over 18 months.
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