FieldNation vs Salesforce Field Service
Side-by-side comparison of AI visibility scores, market position, and capabilities
Field Technician Marketplace & Work Order Platform
FieldNation raised $80M+ for an on-demand marketplace connecting enterprises and MSPs with 130,000+ independent field technicians for IT installation and service work (Minneapolis MN).
About
FieldNation is an on-demand marketplace and work order management platform that connects enterprises, system integrators, and managed service providers with a network of more than 130,000 independent field technicians for technology installation, maintenance, and service work across the United States and internationally. Founded in 2008 and headquartered in Minneapolis, Minnesota, FieldNation has raised more than $80 million and established a leading position in the contingent IT field services market, processing millions of field service work orders annually. The platform enables companies to staff technology deployment projects, retail technology rollouts, and ongoing maintenance programs with qualified on-demand technicians without building a large internal field service workforce.\n\nFieldNation's marketplace allows buyers — companies needing field service work completed — to post work orders with location, skillset requirements, timing, and payment rate, and receive applications from qualified technicians in their network. Technician profiles include certifications (CompTIA, OEM product certifications), work history, ratings, and background check status, allowing buyers to evaluate and select technicians with confidence. Work order management tools track assignments, check-ins, deliverables, and payment processing for every job, providing documentation and accountability across thousands of concurrent field service engagements. Analytics dashboards give program managers visibility into technician performance, SLA adherence, and spend across large field programs.\n\nFieldNation competes with WorkMarket (ADP), Workforce Logic, and Gigplex in the contingent field services marketplace. Its large technician network, technology-specific skills focus, and work order management platform give it strong positioning for IT deployment and managed services companies that need reliable field coverage across hundreds or thousands of locations without permanent regional staff.
Salesforce (NYSE: CRM) field service management with AI scheduling optimization and mobile app for field technicians; competing with ServiceMax and IFS for enterprise utilities and manufacturing field operations.
About
Salesforce Field Service (formerly Salesforce Field Service Lightning) is Salesforce's (NYSE: CRM) mobile-first field service management solution — providing scheduling optimization, work order management, technician dispatching, parts inventory, and mobile app for field technicians — integrated natively within the Salesforce platform for organizations managing field service operations across utilities, manufacturing, telecommunications, and home services. Part of Salesforce's $34.9 billion annual revenue platform, Field Service serves enterprise field service organizations including ADT, Xerox, and GE Healthcare with unified service management that connects field operations with Salesforce CRM, Sales Cloud, and Service Cloud.
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