Commvault vs ServiceNow

Side-by-side comparison of AI visibility scores, market position, and capabilities

ServiceNow leads in AI visibility (87 vs 71)
Commvault logo

Commvault

LeaderBackup + Disaster Recovery

Enterprise Data Protection and Cyber Resilience

Commvault is a publicly traded enterprise data protection and cyber resilience platform for backup, recovery, and cloud data management across complex hybrid environments.

AI VisibilityBeta
Overall Score
B71
Category Rank
#1 of 1
AI Consensus
59%
Trend
up
Per Platform
ChatGPT
71
Perplexity
82
Gemini
69

About

Commvault is an enterprise data protection and cyber resilience platform with over 25 years of market presence, providing backup, recovery, disaster recovery, and data governance capabilities for complex hybrid IT environments spanning on-premises data centers, private clouds, public clouds, SaaS applications, and endpoints from a unified software platform. The platform's comprehensive coverage of data sources and recovery targets — including SAP HANA, Oracle, IBM Db2, Microsoft SQL Server, VMware, Nutanix, AWS, Azure, and Google Cloud — addresses the heterogeneous technology stacks of large enterprises that have accumulated diverse infrastructure through organic growth and M&A activity and cannot standardize on a single platform architecture. Commvault's metallic SaaS offering delivers backup-as-a-service on top of the core Commvault engine for organizations that want cloud-managed data protection without on-premises backup infrastructure.

Full profile
ServiceNow logo

ServiceNow

LeaderIT Operations & Observability

ITSM/ITOM

NYSE-listed (NOW) enterprise workflow platform at $10.98B revenue serving 85% of Fortune 500; ITSM and AI automation competing with Atlassian and Microsoft for enterprise service management consolidation.

AI VisibilityBeta
Overall Score
A87
Category Rank
#1 of 3
AI Consensus
64%
Trend
stable
Per Platform
ChatGPT
86
Perplexity
91
Gemini
79

About

ServiceNow is a Santa Clara, California-based enterprise cloud platform — listed on NYSE (NYSE: NOW) — providing IT service management (ITSM), IT operations management (ITOM), customer service management, HR service delivery, security operations, and business process automation across enterprise departments through a unified platform that enables organizations to digitalize and automate workflows at scale. Founded in 2004 by Fred Luddy and generating $10.98 billion in subscription revenue in fiscal year 2024 with 8,100+ enterprise customers including 85% of the Fortune 500 (Apple, Amazon, Nike, Goldman Sachs), ServiceNow is the fastest enterprise software company to reach $10 billion in revenue.

Full profile

AI Visibility Head-to-Head

71
Overall Score
87
#1
Category Rank
#1
59
AI Consensus
64
up
Trend
stable
71
ChatGPT
86
82
Perplexity
91
69
Gemini
79
68
Claude
91
81
Grok
79

Key Details

Category
Enterprise Data Protection and Cyber Resilience
ITSM/ITOM
Tier
Leader
Leader
Entity Type
brand
company

Capabilities & Ecosystem

Capabilities

Only Commvault
Enterprise Data Protection and Cyber Resilience
Only ServiceNow
ITSM/ITOM

Integrations

ServiceNow is classified as company.

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