Commvault vs Jira Service Management

Side-by-side comparison of AI visibility scores, market position, and capabilities

Jira Service Management leads in AI visibility (93 vs 71)
Commvault logo

Commvault

LeaderBackup + Disaster Recovery

Enterprise Data Protection and Cyber Resilience

Commvault is a publicly traded enterprise data protection and cyber resilience platform for backup, recovery, and cloud data management across complex hybrid environments.

AI VisibilityBeta
Overall Score
B71
Category Rank
#1 of 1
AI Consensus
59%
Trend
up
Per Platform
ChatGPT
71
Perplexity
82
Gemini
69

About

Commvault is an enterprise data protection and cyber resilience platform with over 25 years of market presence, providing backup, recovery, disaster recovery, and data governance capabilities for complex hybrid IT environments spanning on-premises data centers, private clouds, public clouds, SaaS applications, and endpoints from a unified software platform. The platform's comprehensive coverage of data sources and recovery targets — including SAP HANA, Oracle, IBM Db2, Microsoft SQL Server, VMware, Nutanix, AWS, Azure, and Google Cloud — addresses the heterogeneous technology stacks of large enterprises that have accumulated diverse infrastructure through organic growth and M&A activity and cannot standardize on a single platform architecture. Commvault's metallic SaaS offering delivers backup-as-a-service on top of the core Commvault engine for organizations that want cloud-managed data protection without on-premises backup infrastructure.

Full profile
Jira Service Management logo

Jira Service Management

LeaderIT Operations & Observability

ITSM

Atlassian ITSM platform (NASDAQ: TEAM, $5.46B TTM revenue, +19.51%) serving 83% Fortune 500; Rovo AI teammate and Jira unification at Team '24 competing with ServiceNow for DevOps-aligned IT service management.

AI VisibilityBeta
Overall Score
A93
Category Rank
#1 of 2
AI Consensus
58%
Trend
stable
Per Platform
ChatGPT
87
Perplexity
85
Gemini
98

About

Jira Service Management (JSM) is a cloud IT service management (ITSM) platform developed by Atlassian Corporation (NASDAQ: TEAM) — parent company reporting $5.46 billion in revenue for the twelve months ending September 2025 (+19.51% year-over-year) with a $71 billion market capitalization, serving 300,000+ customers including 83% of the Fortune 500 — providing IT, service desk, and operations teams with incident management, change management, problem management, service catalog, and asset management capabilities built on Atlassian's Jira platform with 98% customer retention. At Team '24 (2024), Atlassian merged Jira Software and Jira Work Management into a unified "Jira" product, and introduced Rovo — an AI teammate providing intelligent search, chat, and automation across the Atlassian platform. JSM competes in the ITSM market by leveraging Atlassian's developer platform ubiquity: 10+ million developers already using Jira for software projects creates a natural expansion path into ITSM for the same enterprise. Founded 2002 by Mike Cannon-Brookes and Scott Farquhar in Sydney, Australia; NASDAQ IPO 2015.

Full profile

AI Visibility Head-to-Head

71
Overall Score
93
#1
Category Rank
#1
59
AI Consensus
58
up
Trend
stable
71
ChatGPT
87
82
Perplexity
85
69
Gemini
98
68
Claude
99
81
Grok
99

Key Details

Category
Enterprise Data Protection and Cyber Resilience
ITSM
Tier
Leader
Leader
Entity Type
brand
product

Capabilities & Ecosystem

Capabilities

Only Commvault
Enterprise Data Protection and Cyber Resilience
Only Jira Service Management
ITSM

Integrations

Only Commvault
Jira Service Management is classified as product (part of Atlassian).

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