Chronosphere vs ServiceNow
Side-by-side comparison of AI visibility scores, market position, and capabilities
NYC cloud-native observability platform at $1.6B valuation by Uber M3 founders; $340M+ General Atlantic/Greylock-backed Gartner Leader 2024 controlling observability costs for microservices competing with Datadog and Grafana.
About
Chronosphere is a New York-based cloud-native observability platform — backed by approximately $340 million in total funding including a $115 million Series C in 2023 at a $1.6 billion valuation, with investors including General Atlantic, Addition, Greylock, and Founders Fund — providing DevOps teams, site reliability engineers (SREs), and platform engineering organizations with a scalable metrics, logs, and traces observability platform built on the M3 open-source time-series database and OpenTelemetry standards, enabling engineering teams to monitor distributed microservices and cloud-native applications without the runaway observability cost growth that traditional platforms create as data volumes scale. Founded by Martin Mao and Rob Skillington, who built Uber's internal observability infrastructure (M3) before commercializing it as Chronosphere, the company was recognized as a Gartner Leader in the 2024 Observability Platform Magic Quadrant.
NYSE-listed (NOW) enterprise workflow platform at $10.98B revenue serving 85% of Fortune 500; ITSM and AI automation competing with Atlassian and Microsoft for enterprise service management consolidation.
About
ServiceNow is a Santa Clara, California-based enterprise cloud platform — listed on NYSE (NYSE: NOW) — providing IT service management (ITSM), IT operations management (ITOM), customer service management, HR service delivery, security operations, and business process automation across enterprise departments through a unified platform that enables organizations to digitalize and automate workflows at scale. Founded in 2004 by Fred Luddy and generating $10.98 billion in subscription revenue in fiscal year 2024 with 8,100+ enterprise customers including 85% of the Fortune 500 (Apple, Amazon, Nike, Goldman Sachs), ServiceNow is the fastest enterprise software company to reach $10 billion in revenue.
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