Blackbaud Raiser's Edge NXT vs Cisco Webex
Side-by-side comparison of AI visibility scores, market position, and capabilities
Blackbaud nonprofit CRM (NASDAQ: BLKB, projected $1.12B+ 2025 revenue) serving 100K organizations with $100B+ annual flow; 70+ AI capabilities at bbcon 2025 and AI Coalition with Anthropic competing with Salesforce Nonprofit for major gifts.
About
Blackbaud Raiser's Edge NXT is a cloud-based nonprofit fundraising and constituent relationship management platform developed by Blackbaud (NASDAQ: BLKB) — a Charleston, South Carolina-based social impact software company reporting $1.12-1.13 billion in projected 2025 revenue serving nearly 100,000 nonprofit, foundation, and social impact organization customers globally, with $100+ billion raised, granted, or managed through Blackbaud platforms annually. Raiser's Edge NXT (the cloud-native successor to the legacy Raiser's Edge on-premise CRM) provides major gift fundraising teams, annual fund programs, and donor stewardship operations with prospect research, campaign management, gift processing, constituent relationship tracking, and analytics. At bbcon 2025 in Philadelphia, Blackbaud unveiled 70+ embedded AI capabilities across its product suite and announced the AI Coalition for Social Impact (with Anthropic and Databricks) to advance responsible AI adoption for nonprofits. CEO Michael Gianoni has led Blackbaud since 2014. Founded 1981 by Anthony Bakker.
Cisco's enterprise collaboration platform with FedRAMP-authorized video conferencing, UCaaS, and Webex Contact Center; $3.2B 2007 acquisition competing with Microsoft Teams and Zoom for enterprise comms.
About
Cisco Webex is an enterprise collaboration and unified communications platform providing video conferencing, team messaging (Webex Teams/Spaces), calling (cloud calling via Cisco Webex Calling), and contact center (Webex Contact Center) as a comprehensive suite for enterprise communication. Part of Cisco Systems (NASDAQ: CSCO), Webex was acquired from its founders by Cisco in 2007 for $3.2 billion and has evolved from a web conferencing tool into a full unified communications as a service (UCaaS) and contact center as a service (CCaaS) platform generating significant revenue within Cisco's collaboration business.
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