Auvik vs ServiceNow

Side-by-side comparison of AI visibility scores, market position, and capabilities

ServiceNow leads in AI visibility (87 vs 67)
Auvik logo

Auvik

ChallengerIT Infrastructure

Network Monitoring

Waterloo ON cloud-based network management and monitoring for MSPs and IT teams. $250M raised, auto-discovers network topology and simplifies troubleshooting.

AI VisibilityBeta
Overall Score
B67
Category Rank
#3 of 9
AI Consensus
70%
Trend
up
Per Platform
ChatGPT
77
Perplexity
69
Gemini
77

About

Auvik is a Waterloo, Ontario-based cloud-based network management platform founded in 2011 that has raised over $250M in funding to build a product specifically designed for managed service providers and corporate IT teams managing distributed network infrastructure. Auvik automates network discovery and documentation—one of the most time-consuming tasks in network management—by automatically detecting and mapping all network devices, their connections, and configuration details within minutes of deployment. This automated topology mapping capability significantly reduces the manual effort required to maintain accurate network documentation and accelerates troubleshooting for IT teams managing multiple client or branch locations.

Full profile
ServiceNow logo

ServiceNow

LeaderIT Operations & Observability

ITSM/ITOM

NYSE-listed (NOW) enterprise workflow platform at $10.98B revenue serving 85% of Fortune 500; ITSM and AI automation competing with Atlassian and Microsoft for enterprise service management consolidation.

AI VisibilityBeta
Overall Score
A87
Category Rank
#1 of 3
AI Consensus
64%
Trend
stable
Per Platform
ChatGPT
86
Perplexity
91
Gemini
79

About

ServiceNow is a Santa Clara, California-based enterprise cloud platform — listed on NYSE (NYSE: NOW) — providing IT service management (ITSM), IT operations management (ITOM), customer service management, HR service delivery, security operations, and business process automation across enterprise departments through a unified platform that enables organizations to digitalize and automate workflows at scale. Founded in 2004 by Fred Luddy and generating $10.98 billion in subscription revenue in fiscal year 2024 with 8,100+ enterprise customers including 85% of the Fortune 500 (Apple, Amazon, Nike, Goldman Sachs), ServiceNow is the fastest enterprise software company to reach $10 billion in revenue.

Full profile

AI Visibility Head-to-Head

67
Overall Score
87
#3
Category Rank
#1
70
AI Consensus
64
up
Trend
stable
77
ChatGPT
86
69
Perplexity
91
77
Gemini
79
66
Claude
91
73
Grok
79

Key Details

Category
Network Monitoring
ITSM/ITOM
Tier
Challenger
Leader
Entity Type
brand
company

Capabilities & Ecosystem

Capabilities

Only Auvik
Network Monitoring
Only ServiceNow
ITSM/ITOM

Integrations

ServiceNow is classified as company.

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