ATSG vs ServiceNow

Side-by-side comparison of AI visibility scores, market position, and capabilities

ServiceNow leads in AI visibility (93 vs 52)
ATSG logo

ATSG

ChallengerCloud & Infrastructure

IT-as-a-Service & Managed Services

ATSG (now XTIUM) is a managed IT services provider delivering IT-as-a-service across digital infrastructure, workplace, cybersecurity, and cloud; merged with Evolve IP in 2024 and rebranded to XTIUM in March 2025;

AI VisibilityBeta
Overall Score
C52
Category Rank
#131 of 305
AI Consensus
78%
Trend
stable
Per Platform
ChatGPT
51
Perplexity
55
Gemini
46

About

ATSG (Axispoint Technology Solutions Group) was a global managed IT services provider headquartered in New York, founded in 1994, with three decades of experience delivering IT-as-a-Service solutions to enterprise organizations across healthcare, finance, retail, hospitality, higher education, and manufacturing. Its services portfolio encompassed Digital Infrastructure, Digital Workplace, Collaboration and Client Experience, and Cybersecurity — providing secure, scalable, multi-cloud solutions designed for agility and cost-effectiveness. ATSG was recognized as a Challenger in the Gartner Magic Quadrant for Desktop-as-a-Service and a Leader in Managed Network Services.

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ServiceNow logo

ServiceNow

LeaderIT Operations & Observability

ITSM/ITOM

NYSE-listed (NOW) enterprise workflow platform at $10.98B revenue serving 85% of Fortune 500; ITSM and AI automation competing with Atlassian and Microsoft for enterprise service management consolidation.

AI VisibilityBeta
Overall Score
A93
Category Rank
#4 of 305
AI Consensus
87%
Trend
stable
Per Platform
ChatGPT
90
Perplexity
94
Gemini
91

About

ServiceNow is a Santa Clara, California-based enterprise cloud platform — listed on NYSE (NYSE: NOW) — providing IT service management (ITSM), IT operations management (ITOM), customer service management, HR service delivery, security operations, and business process automation across enterprise departments through a unified platform that enables organizations to digitalize and automate workflows at scale. Founded in 2004 by Fred Luddy and generating $10.98 billion in subscription revenue in fiscal year 2024 with 8,100+ enterprise customers including 85% of the Fortune 500 (Apple, Amazon, Nike, Goldman Sachs), ServiceNow is the fastest enterprise software company to reach $10 billion in revenue.

Full profile

AI Visibility Head-to-Head

52
Overall Score
93
#131
Category Rank
#4
78
AI Consensus
87
stable
Trend
stable
51
ChatGPT
90
55
Perplexity
94
46
Gemini
91
47
Claude
91
49
Grok
88

Key Details

Category
IT-as-a-Service & Managed Services
ITSM/ITOM
Tier
Challenger
Leader
Entity Type
brand
company

Capabilities & Ecosystem

Capabilities

Only ServiceNow
ITSM/ITOM
ServiceNow is classified as company.

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