Side-by-side comparison of AI visibility scores, market position, and capabilities
Cloud UCaaS and CCaaS platform with $725M revenue; XCaaS unified communications and contact center competing against Zoom, Microsoft Teams, and RingCentral for mid-market.
8x8 is a cloud communications platform providing unified communications as a service (UCaaS), contact center as a service (CCaaS), and communication APIs for businesses. Founded in 1987 and headquartered in Campbell, California, 8x8 is listed on NASDAQ and generates approximately $725 million in annual revenue serving tens of thousands of businesses with cloud voice, video, messaging, and contact center capabilities. The company has historically targeted mid-market enterprises that need an integrated communications platform without the complexity and cost of large enterprise alternatives.
Cisco (NASDAQ: CSCO) Webex Events enterprise virtual/hybrid event platform from Socio acquisition; 16M+ Webex Calling user ecosystem competing with Cvent and Bizzabo for enterprise conference and field event management.
Webex Events is a virtual and hybrid event management platform — operated by Cisco Systems, Inc. (NASDAQ: CSCO), a San Jose, California-based enterprise networking and collaboration company generating $55.8 billion in revenue in fiscal year 2024 — providing event planners, marketers, and enterprise teams with the complete technology stack for in-person, hybrid, and virtual events: attendee registration and ticketing, event website builder, session scheduling, live streaming, virtual networking (AI-powered matchmaking, virtual booth halls), on-site badge printing and check-in, session engagement (live polls, Q&A, gamification), and post-event analytics. Webex Events was built primarily through Cisco's 2021 acquisition of Socio Labs (an event technology platform), combined with Cisco's own webinar and large-meeting infrastructure from the Webex Meetings platform.
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