Best Alternatives to Talkdesk

15 alternatives ranked by AI visibility score. Category: Contact Center.

TalkdeskC 50Challenger

Cloud contact center platform with $10B valuation; AI-powered virtual agents and omnichannel routing for enterprise customer service competing with Genesys Cloud and NICE CXone.

Contact Center

competitorsimilar tagsshared capability
Shared: Contact Center
Compare
#2SinchA 94

Sinch is a Stockholm-based cloud communications company that trades on Nasdaq Stockholm under the ticker SINCH and provides a customer communications cloud spanning SMS, voice, ema

similar tags
Compare
#3SalvyA 94

Salvy is a São Paulo, Brazil-based mobile virtual network operator (MVNO) for businesses — backed by Y Combinator (W24) with $13.2 million raised including a BRL 10 million seed ro

similar tags
Compare

Alphabet Inc. is a Mountain View, California-based technology conglomerate — publicly traded on the NASDAQ (NASDAQ: GOOGL, GOOG) as an S&P 500 Information Technology component — op

similar tags
Compare

Alphabet Inc. Class C shares (Nasdaq: GOOG) represent the same underlying business as Class A (GOOGL) but carry no shareholder voting rights—created in the 2014 stock split to allo

similar tags
Compare
#6VerizonA 91

Verizon Communications is a New York-based telecommunications giant operating the largest US wireless network — serving approximately 114 million wireless connections across consum

similar tags
Compare
#7T-MobileA 89

T-Mobile is the second-largest wireless carrier in the United States, founded in 1994 and headquartered in Bellevue, Washington. The company transformed its competitive position th

similar tags
Compare

Omnicom Group is one of the world's largest holding companies for advertising, marketing, and communications services, founded in 1986 through the merger of BBDO, Doyle Dane Bernba

similar tags
Compare
#9NTTA 85

Nippon Telegraph and Telephone Corporation (NTT) is Japan's largest telecommunications company and one of the world's largest by revenue, reporting approximately $120 billion in re

similar tags
Compare

Match Group, Inc. is a Dallas, Texas-based online dating and relationship services company — publicly traded on NASDAQ (NASDAQ: MTCH) as an S&P 500 Communication Services component

similar tags
Compare
#11InfobipA 81

Infobip is a global cloud communications company founded in 2006 in Vodnjan, Croatia, and now headquartered in London, that has built one of the world's most extensive direct carri

similar tags
Compare
#12LiveChatB 79

LiveChat is a Wrocław, Poland-based customer service software company that develops and operates a suite of SaaS products centered on the LiveChat customer service platform — a liv

similar tags
Compare

Alphabet Inc. is the parent company of Google, YouTube, Waymo, DeepMind, and a portfolio of Other Bets, making it one of the most valuable and consequential technology companies in

similar tags
Compare
#14GenesysC 59

Genesys is a cloud and on-premises contact center platform company providing AI-powered customer experience software — including cloud contact center (Genesys Cloud CX), omnichanne

similar tagsshared capability
Shared: Contact Center
Compare
#15Five9C 55

Five9 is a cloud contact center (CCaaS) platform providing inbound and outbound call center infrastructure, agent desktop, intelligent virtual agents (IVA), and workforce managemen

similar tagsshared capability
Shared: Contact Center
Compare