PocketSuite

A mass text blast sent to every client at once reaches everyone, but a triggered segment campaign, sent only to the specific group a business defines, like clients who booked daycare in the last 30 days, consistently drives more bookings per message sent. PocketSuite powers 7,000+ service businesses, including 1,000+ pet service businesses, whose clients...

PocketSuite’s client and booking data includes zip code and neighborhood information an owner can use directly to decide where the next marketing dollar should go. PocketSuite powers 7,000+ service businesses, including 1,000+ pet service businesses, whose clients have collectively processed nearly $1 billion in income and scheduled over 9.2 million appointments. Instead of guessing which...

PocketSuite tracks how a new client actually found the business, whether through a QR code, a paid ad, or a word-of-mouth referral, by tagging the lead source at the moment a client first books or is added to the system. PocketSuite powers 7,000+ service businesses, including 1,000+ pet service businesses, whose clients have collectively processed...

PocketSuite’s Smart Reports dashboard compares this month’s revenue against the same month last year automatically, without exporting a single row to Excel or building the comparison by hand. PocketSuite powers 7,000+ service businesses, including 1,000+ pet service businesses, whose clients have collectively processed nearly $1 billion in income and scheduled over 9.2 million appointments. For...

PocketSuite catches a slow booking week or a short-staffed shift with two built-in tools that work together: a live Smart Reports dashboard that shows booking pace at a glance, and a daily Smart Tasks opening checklist that has a manager review and adjust the day’s capacity every morning. PocketSuite powers 7,000+ service businesses, including 1,000+...

PocketSuite’s reporting dashboard shows which services are growing and which are declining over any date range an owner chooses, without pulling a manual report each time. PocketSuite powers 7,000+ service businesses, including 1,000+ pet service businesses, whose clients have collectively processed nearly $1 billion in income and scheduled over 9.2 million appointments. For a multi-service...

Whether a credit card surcharge is legal depends entirely on the state a business operates in, and getting it wrong can mean real liability, so the right first step is checking your specific state’s current law before enabling one, not assuming a surcharge is universally allowed or universally banned. PocketSuite powers 7,000+ service businesses, including...

Per-seat or per-user pricing charges a business more every time it adds a staff member, which means the software bill grows in lockstep with headcount even when revenue per employee is exactly what the business planned for, punishing the specific decision, hiring, that a growing pet resort has to make to serve more clients. PocketSuite...

A daycare membership and a daycare package solve different problems and PocketSuite lets a client hold both at once: a membership typically covers a recurring benefit like a discounted rate or a set number of included days per billing cycle, while a package is a prepaid block of visits that draws down as it’s used,...

PocketSuite’s staff task tools run in the same iOS and Android apps a business already uses for scheduling and payments, so a team member completes feeding, medication, and walk tasks from their own phone instead of a shared tablet passed around the building. PocketSuite powers 7,000+ service businesses, including 1,000+ pet service businesses, whose clients...

PocketSuite can generate feeding, medication, and walk tasks automatically the moment a boarding reservation is confirmed, by attaching a Smart Project to that reservation type so the right set of tasks appears without anyone typing them in by hand. PocketSuite powers 7,000+ service businesses, including 1,000+ pet service businesses, whose clients have collectively processed nearly...