Best Alternatives to NICE CXone

15 alternatives ranked by AI visibility score. Category: Contact Center.

NICE CXoneB 70Challenger

Enterprise CCaaS platform with $2.4B revenue; CXone Mpower GenAI for automated customer interactions competing with Genesys for large enterprise contact center deployments.

Contact Center
#1TalkdeskC 50

competitorsimilar tagsshared capability
Shared: Contact Center
Compare
#2SinchA 94

Sinch is a Stockholm-based cloud communications company that trades on Nasdaq Stockholm under the ticker SINCH and provides a customer communications cloud spanning SMS, voice, ema

similar tags
Compare
#3OrangeA 94

Orange S.A. is a French multinational telecommunications corporation headquartered in Paris and the incumbent carrier in France. The company serves more than 285 million customers

similar tags
Compare

Alphabet Inc. is a Mountain View, California-based technology conglomerate — publicly traded on the NASDAQ (NASDAQ: GOOGL, GOOG) as an S&P 500 Information Technology component — op

similar tags
Compare
#5VerizonA 91

Verizon Communications is a New York-based telecommunications giant operating the largest US wireless network — serving approximately 114 million wireless connections across consum

similar tags
Compare

Alphabet Inc. Class C shares (Nasdaq: GOOG) represent the same underlying business as Class A (GOOGL) but carry no shareholder voting rights—created in the 2014 stock split to allo

similar tags
Compare

Omnicom Group is one of the world's largest holding companies for advertising, marketing, and communications services, founded in 1986 through the merger of BBDO, Doyle Dane Bernba

similar tags
Compare
#8EricssonA 87

Telefonaktiebolaget LM Ericsson is a Swedish multinational networking and telecommunications company headquartered in Stockholm, founded in 1876. The company is one of the two lead

similar tags
Compare
#9NTTA 85

Nippon Telegraph and Telephone Corporation (NTT) is Japan's largest telecommunications company and one of the world's largest by revenue, reporting approximately $120 billion in re

similar tags
Compare
#10KDDIA 85

KDDI Corporation is Japan's second-largest mobile carrier and fixed-line operator, headquartered in Tokyo. Operating under the au brand, KDDI serves approximately 60 million mobile

similar tags
Compare
#11VodafoneA 85

Vodafone Group Plc is a British multinational telecommunications company headquartered in Newbury, England, serving approximately 300 million mobile customers and 30 million broadb

similar tags
Compare
#12InfobipA 81

Infobip is a global cloud communications company founded in 2006 in Vodnjan, Croatia, and now headquartered in London, that has built one of the world's most extensive direct carri

similar tags
Compare
#13LiveChatB 79

LiveChat is a Wrocław, Poland-based customer service software company that develops and operates a suite of SaaS products centered on the LiveChat customer service platform — a liv

similar tags
Compare
#14GenesysC 59

Genesys is a cloud and on-premises contact center platform company providing AI-powered customer experience software — including cloud contact center (Genesys Cloud CX), omnichanne

similar tagsshared capability
Shared: Contact Center
Compare
#15Five9C 55

Five9 is a cloud contact center (CCaaS) platform providing inbound and outbound call center infrastructure, agent desktop, intelligent virtual agents (IVA), and workforce managemen

similar tagsshared capability
Shared: Contact Center
Compare