Best Alternatives to Groove HQ

Zendesk is a San Francisco-based customer service platform providing ticketing, live chat, email support, phone support, help center knowledge base, and customer service analytics

Conga is a revenue lifecycle management platform that provides CPQ (Configure, Price, Quote), contract lifecycle management (CLM), and billing capabilities for enterprise B2B organ

HubSpot Operations Hub is the revenue operations and data management product within HubSpot's integrated CRM platform — operated by HubSpot, Inc. (NYSE: HUBS), a Cambridge, Massach

HubSpot Sales Hub is the sales CRM and pipeline management product within HubSpot's integrated CRM platform — operated by HubSpot, Inc. (NYSE: HUBS), a Cambridge, Massachusetts-bas

Hiver is a Pune, India-based customer support platform founded in 2011 that has raised $42M in funding to build a helpdesk solution that lives natively inside Gmail and Google Work

DevRev is a Palo Alto, California-based AI-powered platform founded in 2020 that addresses a long-standing organizational gap between customer support teams and product engineering

HappyFox is an Irvine, California-based helpdesk software and IT service management company founded in 2011 that provides mid-market and enterprise organizations with a comprehensi

Missive is a Quebec City, Canada-based team inbox and collaboration platform founded in 2015 that unifies customer-facing communication channels—email, SMS, WhatsApp, Twitter DMs,

LiveAgent is a Bratislava, Slovakia-based helpdesk and customer support platform developed by Quality Unit, founded in 2004. The platform provides a comprehensive omnichannel suppo

Zammad is a Berlin-based open-source helpdesk and ticketing platform developed by Zammad Foundation GmbH and founded in 2016 by the creators of the OTRS helpdesk system. The platfo

Re:amaze is a customer messaging and helpdesk platform purpose-built for eCommerce businesses, originally launched as an independent company in Los Angeles and subsequently acquire

Crisp is a Nantes, France-based customer messaging platform founded in 2015 that provides startups and growing businesses with a unified communication hub combining live chat, shar

Kayako is a London-based customer service platform with roots dating to 2001 when it launched as one of the first commercial helpdesk software products. The platform provides omnic

Richpanel is a San Francisco-based AI-powered customer support platform designed specifically for eCommerce brands selling through Shopify, Amazon, WooCommerce, and direct-to-consu

Supportbee is a Bangalore, India-based customer support platform founded in 2011 that takes a deliberately minimal approach to helpdesk software, providing small and growing teams