Company Overview
About Elyos AI
Elyos AI is a London, United Kingdom-based AI customer service automation company for field services and trades — backed by Y Combinator (W23) with $3.5 million in funding from Endeavor Greece, Climate Capital, Endgame Capital, Lakestar, and Rebel Fund — providing HVAC, plumbing, electrical, and other home services businesses with fully autonomous AI customer service representatives that handle appointment booking, rescheduling, quote chasing, and lead qualification through phone calls, achieving 96%+ customer satisfaction scores, 80%+ lead conversion rates, 30%+ cost reduction, and capacity for 100+ simultaneous calls. Founded by Pip, Panos, and Adrian (alumni of OVO Energy and Bulb Energy), Elyos AI integrates with Simpro (field service management software) for direct scheduling and job management.
Business Model & Competitive Advantage
Elyos AI's autonomous AI phone agent platform addresses the customer service capacity and consistency challenge that home services businesses face: a heating and cooling company receiving 200+ service calls daily during peak season needs customer service staff to answer every call, qualify each lead (asking service type, property details, urgency, and budget questions), schedule technician availability, and confirm appointments — a high-volume, repetitive workflow that requires staffing proportionally to call volume. During demand spikes (cold snaps driving emergency HVAC calls, summer AC failures), call volume can triple overnight — creating either missed calls and lost revenue or expensive surge staffing. Elyos AI's voice agents answer every call instantly, conduct natural-sounding lead qualification conversations, access the field service management system to check technician availability in real time, and confirm appointments — operating at 100+ simultaneous calls without the scaling constraints of human staff.
Competitive Landscape 2025–2026
In 2025, Elyos AI competes in the AI customer service, voice AI agents, and field services automation market with ServiceMax (field service management AI, Salesforce acquisition), Jobber (home services business management, $100M raised at $850M valuation), and Goodcall (AI phone agent for local businesses, $3.5M raised) for home services business AI customer service automation adoption. The ex-OVO Energy and ex-Bulb Energy founding team backgrounds reflect energy utility-scale operations expertise applied to the home services market. Lakestar's investment (European growth-stage tech VC) and Endgame Capital's participation reflect European investor conviction in vertical AI agents for the large and fragmented home services SMB market. The Simpro integration (Simpro is a leading field service management software for trades businesses) creates direct go-to-market distribution through the Simpro partner ecosystem. The 2025 strategy focuses on growing the HVAC, plumbing, and electrical services verticals in the US and UK, building the follow-up call automation for outstanding estimates and unpaid invoices, and expanding the multilingual AI calling for diverse home services markets.
Recent Activity
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Emerging Innovator
Elyos AI is an emerging player bringing innovative solutions to the Professional Services market.
Frequently Asked Questions
Estimated Visibility Trend (Beta)
Simulated 8-week rolling score
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