Workiz vs EY
Side-by-side comparison of AI visibility scores, market position, and capabilities
Field service management for small trades businesses; scheduling, mobile job management, invoicing, and payment collection for appliance repair and locksmith businesses competing with Jobber.
About
Workiz is a field service management platform designed for small to mid-sized home service businesses — appliance repair, garage door installation, locksmith services, junk removal, and similar trades — providing scheduling, dispatching, invoicing, payment processing, and customer communication tools in a mobile-first application. Founded in 2015 and headquartered in San Diego, California, Workiz serves thousands of field service businesses that are transitioning from paper-based scheduling and phone-based dispatching to digital operations management.\n\nWorkiz's platform manages the full field service job lifecycle: customer call intake with automatic lead capture, technician scheduling and route assignment, mobile job management for technicians (job details, photos, parts used), digital invoice creation on-site, and card payment collection through the Workiz mobile app. The customer communication features send automated appointment confirmations and on-the-way notifications via text message, reducing missed appointments and improving customer experience. The business dashboard provides revenue reporting, technician performance, and job history analytics.\n\nIn 2025, Workiz competes in the field service management market for small service businesses against ServiceTitan (dominant for larger HVAC/plumbing contractors), Jobber, Housecall Pro, and mHelpDesk for mobile-first field service management. The target customer — small service businesses with 1-20 technicians — represents a large, underserved market that is still transitioning from manual processes. Workiz's competitive differentiations include its strong mobile experience, its integrated lead management (connecting incoming phone calls to customer records automatically), and its flexible pricing for small operator teams. The 2025 strategy focuses on growing its phone integration features (AI call answering and lead capture), expanding its payment processing capabilities, and building franchise management tools for multi-location service businesses.
Big Four professional services partnership at $51.2B FY2024 revenue (+3.9%); CEO Janet Truncale launched EY.ai Agentic Platform with NVIDIA (150 agents, 80K professionals) competing with Deloitte and PwC for global audit and consulting.
About
EY (Ernst & Young) is a London-based global professional services partnership — one of the Big Four accounting and consulting firms — generating $51.2 billion in record annual revenue in fiscal year 2024 (+3.9%), with approximately 393,000 professionals operating across more than 700 offices in over 150 countries and territories. EY's roots trace to 1903 when Alwin C. Ernst and Theodore Ernst founded Ernst & Ernst in Cleveland, Ohio; the modern EY emerged from the historic 1989 merger of Ernst & Whinney and Arthur Young & Co. EY's integrated service model spans assurance (the highest-revenue segment among Big Four peers), consulting, strategy and transactions through EY-Parthenon (created via the 2014 acquisition of The Parthenon Group), and tax services. In July 2024, Janet Truncale became EY's Global Chair and CEO, the first woman to lead the firm. In 2025, EY launched the EY.ai Agentic Platform in partnership with NVIDIA, deploying 150 AI agents supporting 80,000 EY professionals across tax, risk, and finance domains to surpass 3 million tax compliance outcomes annually.
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