When I Work vs Benefitfocus
Side-by-side comparison of AI visibility scores, market position, and capabilities
Employee scheduling and time tracking app for hourly teams. Minneapolis MN, raised $35M+, used by 200,000+ workplaces across retail, food service, and healthcare.
About
When I Work is an employee scheduling and time tracking platform designed specifically for hourly and shift-based workforces. Founded in 2010 and headquartered in Minneapolis, Minnesota, the company has raised over $35 million in venture funding. The platform serves more than 200,000 businesses across the retail, food service, healthcare, and service industries, helping managers build schedules and communicate with their frontline teams through a mobile-first experience.\n\nThe platform's scheduling tools allow managers to create and publish weekly schedules, fill open shifts, and manage time-off requests in a drag-and-drop interface. Team members receive shift notifications via the mobile app, can request swaps, and communicate with their team through an integrated messaging feature. The time clock function supports GPS-based clock-in, kiosk mode, and web clock options to match different workplace environments.\n\nWhen I Work has positioned itself as the accessible, affordable option for small and mid-market businesses that need practical scheduling without the complexity or cost of enterprise workforce management suites. Its freemium entry point and simple onboarding have driven strong adoption in industries where workforce churn is high and manager bandwidth is limited.
Benefitfocus (Charleston SC) is a NASDAQ-listed benefits management platform acquired by Voya Financial in 2023; processes billions in benefit elections annually for large US employers and insurance carriers.
About
Benefitfocus is a Charleston, South Carolina-based benefits management platform that serves large employers, insurance carriers, and brokers with cloud-based benefits enrollment, administration, and analytics technology. Founded in 2000 and formerly publicly traded on NASDAQ, Benefitfocus was acquired by Voya Financial in 2023, adding benefits administration depth to Voya's workplace financial and insurance solutions portfolio. The platform supports benefits for millions of employees and processes billions of dollars in benefit elections annually, making it one of the largest benefits technology platforms in the United States.\n\nThe Benefitfocus platform is notable for its dual-sided marketplace model: it connects employers and their employees with insurance carriers and voluntary benefit providers through a single integrated technology layer. Carriers use Benefitfocus to distribute products and access employer populations, while employers use it to manage enrollment, eligibility, and compliance. This network effect creates a rich ecosystem of pre-integrated plans and providers that reduces the configuration burden for new employer clients. The platform includes robust reporting and analytics capabilities that give HR and benefits leaders real-time visibility into enrollment trends, plan cost drivers, and employee engagement patterns.\n\nSince the Voya acquisition, Benefitfocus has been integrated into Voya's broader workplace benefits strategy, with plans to combine benefits administration, health savings accounts, retirement planning, and income protection products into a unified employee financial wellness platform. This positions Benefitfocus to compete not just as a benefits administration tool but as part of a holistic workplace financial benefits ecosystem, differentiating it from point-solution competitors and potentially expanding its footprint within the large-employer market.
AI Visibility Head-to-Head
Key Details
Capabilities & Ecosystem
Capabilities
Integrations
Also Compare
Track AI Visibility in Real Time
Monitor how your brand performs across ChatGPT, Gemini, Perplexity, Claude, and Grok daily.