UpKeep vs Salesforce Field Service
Side-by-side comparison of AI visibility scores, market position, and capabilities
LA mobile-first CMMS for maintenance teams with field technician app serving Marriott, McDonald's, and Yamaha; $60M Insight Partners-backed competing with Fiix and MaintainX for industrial and facilities maintenance management.
About
UpKeep is a Los Angeles-based mobile-first maintenance management platform — backed with $60 million raised from Insight Partners, YC, 8VC, and others — providing CMMS (Computerized Maintenance Management System) software for facilities managers, maintenance technicians, and operations teams in manufacturing, facilities, hotels, restaurants, and field service industries to track work orders, manage assets, schedule preventive maintenance, and analyze maintenance performance. Founded in 2016 by Ryan Chan (who started UpKeep while working as a maintenance engineer and frustrated with desktop-only CMMS tools), UpKeep serves 3,500+ companies including Yamaha, Marriott, and McDonald's with mobile-first maintenance management.
Salesforce (NYSE: CRM) field service management with AI scheduling optimization and mobile app for field technicians; competing with ServiceMax and IFS for enterprise utilities and manufacturing field operations.
About
Salesforce Field Service (formerly Salesforce Field Service Lightning) is Salesforce's (NYSE: CRM) mobile-first field service management solution — providing scheduling optimization, work order management, technician dispatching, parts inventory, and mobile app for field technicians — integrated natively within the Salesforce platform for organizations managing field service operations across utilities, manufacturing, telecommunications, and home services. Part of Salesforce's $34.9 billion annual revenue platform, Field Service serves enterprise field service organizations including ADT, Xerox, and GE Healthcare with unified service management that connects field operations with Salesforce CRM, Sales Cloud, and Service Cloud.
AI Visibility Head-to-Head
Key Details
Capabilities & Ecosystem
Capabilities
Integrations
Also Compare
Track AI Visibility in Real Time
Monitor how your brand performs across ChatGPT, Gemini, Perplexity, Claude, and Grok daily.