ServiceMax vs Figma

Side-by-side comparison of AI visibility scores, market position, and capabilities

Figma leads in AI visibility (99 vs 71)
ServiceMax logo

ServiceMax

LeaderField Service

Asset-Centric FSM

PTC (NASDAQ: PTC) asset-centric field service platform acquired for $1.46B in 2023 at ~$160M ARR; IDC Manufacturing FSM Leader 2024 serving Siemens and GE Healthcare competing with Salesforce Field Service for industrial equipment service management.

AI VisibilityBeta
Overall Score
B71
Category Rank
#1 of 1
AI Consensus
51%
Trend
stable
Per Platform
ChatGPT
76
Perplexity
81
Gemini
80

About

ServiceMax is a Pleasanton, California-based field service management (FSM) platform — acquired by PTC Inc. (NASDAQ: PTC) in January 2023 for $1.46 billion, a strategic bet that field service software and industrial IoT would converge — providing asset-centric service management for manufacturers, utilities, and service organizations managing complex capital equipment through work order management, installed base tracking, preventive and predictive maintenance scheduling, spare parts logistics, and technician productivity tools. Operating with approximately $160 million ARR post-acquisition and serving customers including Siemens, GE Healthcare, and Philips, ServiceMax is positioned as a leader in the manufacturing and industrial field service management market, recognized as an IDC Leader in Manufacturing Field Service Management in 2024.

Full profile
Figma logo

Figma

LeaderDesign & Creative Tools

Design & Collaboration

Dominant browser-based collaborative UI design platform at ~$600M ARR and $12.5B valuation; Adobe's $20B acquisition blocked by regulators in 2023, Figma remains independent competing with Sketch and Adobe.

AI VisibilityBeta
Overall Score
A99
Category Rank
#1 of 1
AI Consensus
77%
Trend
stable
Per Platform
ChatGPT
90
Perplexity
99
Gemini
97

About

Figma is a San Francisco-based collaborative web-based product design platform that has become the dominant tool for UI/UX designers and product teams — enabling real-time multi-user collaboration on interface design, prototyping, and design system management directly in the browser without installing desktop software. Founded in 2012 by Dylan Field and Evan Wallace and backed by Sequoia, Greylock, and Andreessen Horowitz with over $330 million raised, Figma generated approximately $600 million in ARR in 2023, serving 4 million+ designers and product teams at companies including Microsoft, Airbnb, Twitter, and Uber. Adobe announced a $20 billion acquisition offer in 2022, which was blocked by regulators in 2023 — Figma remains independent.

Full profile

AI Visibility Head-to-Head

71
Overall Score
99
#1
Category Rank
#1
51
AI Consensus
77
stable
Trend
stable
76
ChatGPT
90
81
Perplexity
99
80
Gemini
97
65
Claude
94
64
Grok
99

Capabilities & Ecosystem

Capabilities

Only ServiceMax
Asset-Centric FSM
Only Figma
Design & Collaboration

Integrations

Figma is classified as company.

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