Salesforce Commerce Cloud vs Toast POS
Side-by-side comparison of AI visibility scores, market position, and capabilities
Salesforce (CRM) enterprise e-commerce platform with AI personalization and Customer 360 integration; acquired from Demandware for $2.8B competing with Shopify Plus and Adobe Commerce for enterprise retail.
About
Salesforce Commerce Cloud is an enterprise e-commerce platform that enables retailers, brands, and B2B companies to build and operate unified commerce experiences across web, mobile, social, and physical store channels — providing merchandising, product catalog management, order management, AI-powered personalization, and global scalability through Salesforce's (NYSE: CRM) cloud infrastructure. Originally the Demandware platform (acquired by Salesforce in 2016 for $2.8 billion), Commerce Cloud serves hundreds of major retail brands including Puma, L'Oréal, and Shiseido with SaaS e-commerce infrastructure.
Q3 2025 $1.63B revenue (+25.1% YoY); 156K locations powered globally; $2.0B+ ARR (+30% YoY); $159.1B GPV FY2024 (+26% YoY); 97.36% customers from US; restaurant POS leader
About
Toast was founded in 2011 in Boston with the mission of building an all-in-one technology platform purpose-built for the restaurant industry. Unlike generic point-of-sale vendors that adapted retail software for food service, Toast designed its hardware, software, and payments stack from the ground up around restaurant workflows — table management, kitchen display systems, online ordering, payroll, and inventory unified in a single cloud platform.\n\nToast's product suite covers the full restaurant operating stack: POS terminals and handheld order devices, kitchen display screens, Toast Go handhelds for tableside payments, online ordering and delivery integrations, catering management, payroll and scheduling, and xtraCHEF for back-of-house food cost analytics. The platform serves independent restaurants, multi-location chains, quick-service concepts, and enterprise groups. Its open API allows integrations with hundreds of third-party tools, and the Toast for Enterprise tier serves national brands with centralized menu and reporting management.\n\nAs of Q3 2025, Toast reported $1.63 billion in quarterly revenue, up 25.1% year-over-year, with annualized recurring revenue exceeding $2 billion and gross payment volume of $159.1 billion for fiscal 2024. The company serves more than 156,000 restaurant locations globally and trades on the NYSE under the ticker TOST. Toast's vertical focus and deep restaurant-specific functionality give it a durable competitive moat against horizontal POS vendors.
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