Runn vs Salesforce Field Service

Side-by-side comparison of AI visibility scores, market position, and capabilities

Salesforce Field Service leads in AI visibility (90 vs 40)
Runn logo

Runn

EmergingProfessional Services

Resource Planning

Auckland professional services resource planning platform with visual capacity scheduling and financial forecasting; $3.5M raised serving 1,000+ firms competing with Float and Teamwork for agency utilization.

AI VisibilityBeta
Overall Score
C40
Category Rank
#178 of 286
AI Consensus
89%
Trend
stable
Per Platform
ChatGPT
37
Perplexity
42
Gemini
39

About

Runn is an Auckland, New Zealand-based resource planning and project forecasting platform designed for professional services firms, agencies, and software consultancies to visualize team capacity, schedule projects, and forecast utilization and revenue — providing real-time visibility into who is available, when, and for how long across concurrent client projects. Backed with $3.5 million raised, Runn serves 1,000+ professional services organizations globally with the capacity planning visibility that spreadsheet-based resource management cannot provide at scale.

Full profile
Salesforce Field Service logo

Salesforce Field Service

LeaderField Service

Enterprise FSM

Salesforce (NYSE: CRM) field service management with AI scheduling optimization and mobile app for field technicians; competing with ServiceMax and IFS for enterprise utilities and manufacturing field operations.

AI VisibilityBeta
Overall Score
A90
Category Rank
#4 of 286
AI Consensus
90%
Trend
stable
Per Platform
ChatGPT
90
Perplexity
91
Gemini
94

About

Salesforce Field Service (formerly Salesforce Field Service Lightning) is Salesforce's (NYSE: CRM) mobile-first field service management solution — providing scheduling optimization, work order management, technician dispatching, parts inventory, and mobile app for field technicians — integrated natively within the Salesforce platform for organizations managing field service operations across utilities, manufacturing, telecommunications, and home services. Part of Salesforce's $34.9 billion annual revenue platform, Field Service serves enterprise field service organizations including ADT, Xerox, and GE Healthcare with unified service management that connects field operations with Salesforce CRM, Sales Cloud, and Service Cloud.

Full profile

AI Visibility Head-to-Head

40
Overall Score
90
#178
Category Rank
#4
89
AI Consensus
90
stable
Trend
stable
37
ChatGPT
90
42
Perplexity
91
39
Gemini
94
40
Claude
90
39
Grok
91

Key Details

Category
Resource Planning
Enterprise FSM
Tier
Emerging
Leader
Entity Type
brand
product

Capabilities & Ecosystem

Capabilities

Only Runn
Resource Planning
Only Salesforce Field Service
Enterprise FSM
Salesforce Field Service is classified as product (part of Salesforce).

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