Recurly vs Salesforce Commerce Cloud
Side-by-side comparison of AI visibility scores, market position, and capabilities
San Francisco subscription billing platform at $15B annual payment volume/100M+ subscribers; $1.3B revenue recovered in 2024 with Prive/Redfast acquisitions and Compass AI suite; $39.2M raised with CEO Rohrlich competing with Chargebee for digital media billing.
About
Recurly is a San Francisco, California-based subscription billing and revenue management platform — backed with $39.2 million in total funding — providing digital media, streaming, SaaS, publishing, education, and consumer goods companies including Sling, Twitch, BarkBox, FabFitFun, Paramount, Lucid, and Sprout Social with subscription lifecycle management that processes $15 billion in annual payment volume across 100 million+ active subscribers and recovered $1.3 billion in customer revenues through payment retry and dunning tools in 2024. In 2024, Recurly appointed Joe Rohrlich (formerly CEO of Top Hat and Chief Revenue Officer at Bazaarvoice) as CEO for the next growth phase, and acquired Prive (Shopify-first subscription management) and Redfast (subscriber engagement and retention tools) to create the first subscription management suite integrating billing, payments, analytics, real-time engagement, and e-commerce subscriptions. Recurly Compass (AI-driven analytics and insights suite) launched in 2024. Founded September 2009 by Isaac Hall, Dan Burkhart, and Tim Van Loan.
Salesforce (CRM) enterprise e-commerce platform with AI personalization and Customer 360 integration; acquired from Demandware for $2.8B competing with Shopify Plus and Adobe Commerce for enterprise retail.
About
Salesforce Commerce Cloud is an enterprise e-commerce platform that enables retailers, brands, and B2B companies to build and operate unified commerce experiences across web, mobile, social, and physical store channels — providing merchandising, product catalog management, order management, AI-powered personalization, and global scalability through Salesforce's (NYSE: CRM) cloud infrastructure. Originally the Demandware platform (acquired by Salesforce in 2016 for $2.8 billion), Commerce Cloud serves hundreds of major retail brands including Puma, L'Oréal, and Shiseido with SaaS e-commerce infrastructure.
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