New Relic vs Shopify

Side-by-side comparison of AI visibility scores, market position, and capabilities

Shopify leads in AI visibility (86 vs 45)
New Relic logo

New Relic

ChallengerDevOps

Observability/APM

Observability platform taken private by Francisco Partners for $6.5B; unified APM, logs, and traces with generous free tier and New Relic AI natural language querying for engineering teams.

AI VisibilityBeta
Overall Score
C45
Category Rank
#1 of 1
AI Consensus
51%
Trend
up
Per Platform
ChatGPT
37
Perplexity
36
Gemini
40

About

New Relic is an observability platform providing application performance monitoring (APM), infrastructure monitoring, distributed tracing, log management, and synthetic monitoring for engineering teams building and operating software. Founded in 2008 in San Francisco by Lew Cirne (who previously founded Wily Technology, acquired by CA Technologies) and listed on NYSE, New Relic was acquired by Francisco Partners and TPG in November 2023 for approximately $6.5 billion, taking the company private after years as a public company.

Full profile
Shopify logo

Shopify

LeaderE-commerce

E-commerce Platform

NYSE: SHOP e-commerce platform at $8.88B FY2024 revenue with $292.28B GMV across 4.82M stores; Black Friday $11.5B processing competing with WooCommerce and BigCommerce for small-to-enterprise direct-to-consumer commerce.

AI VisibilityBeta
Overall Score
A86
Category Rank
#1 of 3
AI Consensus
71%
Trend
stable
Per Platform
ChatGPT
84
Perplexity
89
Gemini
91

About

Shopify Inc. is an Ottawa, Canada-based e-commerce platform — listed on NYSE (NYSE: SHOP) — providing 4.82+ million active merchant stores of all sizes (from solo entrepreneurs to enterprise brands) with tools for online store creation, multi-channel selling (web, mobile, social, in-person), payment processing (Shopify Payments, Shop Pay), inventory management, fulfillment, and marketing analytics, generating $8.88 billion in revenue in fiscal year 2024 (+26% year-over-year) with $292.28 billion in gross merchandise volume (GMV, +24%) and 875+ million customers who have purchased from Shopify merchant stores. Founded in 2006 by Tobias Lütke, Daniel Weinand, and Scott Lake (started as a snowboard equipment store, pivoted to become the platform), Shopify has become the operating system for independent commerce — the default e-commerce infrastructure for the direct-to-consumer brand economy.

Full profile

AI Visibility Head-to-Head

45
Overall Score
86
#1
Category Rank
#1
51
AI Consensus
71
up
Trend
stable
37
ChatGPT
84
36
Perplexity
89
40
Gemini
91
56
Claude
79
41
Grok
88

Capabilities & Ecosystem

Capabilities

Only New Relic
Observability/APM
Only Shopify
E-commerce Platform
Shopify is classified as company.

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