Lumentum vs Jira Service Management

Side-by-side comparison of AI visibility scores, market position, and capabilities

Jira Service Management leads in AI visibility (93 vs 42)
Lumentum logo

Lumentum

ChallengerCloud Infrastructure

Fiber Optics

Lumentum (LITE) reported $1.5B revenue in FY2024, up 1% YoY. Leader in optical components and laser chips for data centers, 3D sensing, and telecom. HQ: San Jose, CA. Market cap ~$3B.

AI VisibilityBeta
Overall Score
C42
Category Rank
#2 of 2
AI Consensus
52%
Trend
up
Per Platform
ChatGPT
49
Perplexity
53
Gemini
42

About

Lumentum Holdings Inc. is a leading provider of optical and photonic products for telecom networks, data center interconnects, and 3D sensing applications, headquartered in San Jose, California. Spun off from JDS Uniphase (JDSU) in 2015, Lumentum reported revenues of $1.5B in fiscal year 2024 (ending June 2024). The company's products are critical enablers of modern communications infrastructure and consumer electronics.

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Jira Service Management logo

Jira Service Management

LeaderIT Operations & Observability

ITSM

Atlassian ITSM platform (NASDAQ: TEAM, $5.46B TTM revenue, +19.51%) serving 83% Fortune 500; Rovo AI teammate and Jira unification at Team '24 competing with ServiceNow for DevOps-aligned IT service management.

AI VisibilityBeta
Overall Score
A93
Category Rank
#1 of 2
AI Consensus
58%
Trend
stable
Per Platform
ChatGPT
87
Perplexity
85
Gemini
98

About

Jira Service Management (JSM) is a cloud IT service management (ITSM) platform developed by Atlassian Corporation (NASDAQ: TEAM) — parent company reporting $5.46 billion in revenue for the twelve months ending September 2025 (+19.51% year-over-year) with a $71 billion market capitalization, serving 300,000+ customers including 83% of the Fortune 500 — providing IT, service desk, and operations teams with incident management, change management, problem management, service catalog, and asset management capabilities built on Atlassian's Jira platform with 98% customer retention. At Team '24 (2024), Atlassian merged Jira Software and Jira Work Management into a unified "Jira" product, and introduced Rovo — an AI teammate providing intelligent search, chat, and automation across the Atlassian platform. JSM competes in the ITSM market by leveraging Atlassian's developer platform ubiquity: 10+ million developers already using Jira for software projects creates a natural expansion path into ITSM for the same enterprise. Founded 2002 by Mike Cannon-Brookes and Scott Farquhar in Sydney, Australia; NASDAQ IPO 2015.

Full profile

AI Visibility Head-to-Head

42
Overall Score
93
#2
Category Rank
#1
52
AI Consensus
58
up
Trend
stable
49
ChatGPT
87
53
Perplexity
85
42
Gemini
98
52
Claude
99
34
Grok
99

Key Details

Category
Fiber Optics
ITSM
Tier
Challenger
Leader
Entity Type
company
product

Capabilities & Ecosystem

Capabilities

Only Lumentum
Fiber Optics
Only Jira Service Management
ITSM
Lumentum is classified as company. Jira Service Management is classified as product (part of Atlassian).

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