Logik.io vs Hiver
Side-by-side comparison of AI visibility scores, market position, and capabilities
Product configuration and CPQ logic engine for complex products and subscriptions. Chicago IL, raised $10M+, built by former Salesforce CPQ engineers to handle configurations Salesforce CPQ cannot.
About
Logik.io is a product configuration and CPQ logic engine built to handle the complexity of configuring sophisticated products and subscription bundles that traditional CPQ tools struggle with. Founded in 2021 and headquartered in Chicago, Illinois, the company was built by former Salesforce CPQ engineers who identified the limitations of existing CPQ solutions for highly complex product configurations. Logik.io has raised over $10 million in funding and targets manufacturing, high-tech, and SaaS companies with complex product catalogs.\n\nLogik.io's core differentiator is its configuration solver — a constraint-based logic engine that can model complex product dependencies, compatibility rules, and configuration options in a declarative way that non-engineers can manage. For products with thousands of SKUs and interdependent configuration choices — industrial equipment, enterprise software bundles, cloud service configurations — Logik.io's solver ensures that every configured quote is technically valid and commercially accurate without requiring exhaustive hardcoded rule sets.\n\nLogik.io is designed to work alongside existing CRM and CPQ systems rather than replacing them — it plugs into Salesforce CPQ, Salesforce Revenue Cloud, and other quoting platforms as the configuration intelligence layer. When a sales rep begins configuring a product in Salesforce, Logik.io's solver runs behind the scenes, guiding the configuration to valid combinations and applying pricing logic. This headless architecture allows companies to improve their CPQ accuracy and guided selling experience without replacing their existing technology stack.
Pune India Gmail-native customer support helpdesk. $42M raised, turns Gmail into a shared inbox with assignments, SLAs, and analytics for support teams.
About
Hiver is a Pune, India-based customer support platform founded in 2011 that has raised $42M in funding to build a helpdesk solution that lives natively inside Gmail and Google Workspace. Unlike platforms that require migrating to a separate support interface, Hiver adds shared inbox, ticket assignment, SLA management, automation, analytics, and collaboration features directly within the Gmail UI that support agents already use daily. This Gmail-native approach eliminates the onboarding barrier of learning a new tool and makes Hiver particularly attractive to teams that are deeply embedded in Google Workspace and want to avoid the disruption of a major software transition.
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