Insider vs Duckie

Side-by-side comparison of AI visibility scores, market position, and capabilities

Insider leads in AI visibility (42 vs 25)

Insider

EmergingCustomer Engagement & Success

Growth Marketing

$772M funding ($500M Series E 2024 General Atlantic); $150M revenue 2024; 1,000 customers; 1.4K employees; #1 G2 9 categories (CDP/personalization); customer engagement leader

AI VisibilityBeta
Overall Score
C42
Category Rank
#1 of 1
AI Consensus
43%
Trend
stable
Per Platform
ChatGPT
50
Perplexity
50
Gemini
33

About

Insider is a growth marketing platform that helps businesses personalize customer experiences across web, mobile, messaging, and email channels using AI-powered segmentation and orchestration. The company serves marketing teams, growth professionals, and e-commerce businesses who need to deliver individualized customer journeys that drive engagement and conversion. Insider provides tools for customer data unification, predictive segmentation, cross-channel campaign orchestration, and personalization that enable marketers to create seamless, relevant experiences throughout the customer lifecycle while measuring impact on revenue and retention.

Full profile

Duckie

EmergingInfrastructure

IT Operations

SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.

AI VisibilityBeta
Overall Score
D25
Category Rank
#18 of 68
AI Consensus
59%
Trend
stable
Per Platform
ChatGPT
33
Perplexity
19
Gemini
36

About

Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.

Full profile

AI Visibility Head-to-Head

42
Overall Score
25
#1
Category Rank
#18
43
AI Consensus
59
stable
Trend
stable
50
ChatGPT
33
50
Perplexity
19
33
Gemini
36
53
Claude
31
35
Grok
34

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