Housecall Pro vs ServiceMax
Side-by-side comparison of AI visibility scores, market position, and capabilities
$201.2M revenue 2024 (up from $37.2M 2021); 180K+ home service professionals; 100M+ jobs completed; 1,310 employees (+27% YoY); 35% avg revenue growth for users; saves 8+ hours/week; field service leader
About
Housecall Pro is a field service management platform founded in 2013 and headquartered in San Diego, California, built specifically to power home service businesses. The company was founded on the premise that plumbers, HVAC technicians, electricians, and other residential service professionals deserve enterprise-grade software — not spreadsheets and whiteboards. Housecall Pro's technology brings scheduling, dispatching, invoicing, payment processing, and customer communication into a single mobile-first platform designed for tradespeople who run their businesses from the field.\n\nThe platform serves residential service professionals across 30+ trade categories, including HVAC, plumbing, electrical, cleaning, landscaping, and pest control. Core capabilities include job scheduling and dispatching, GPS tracking, digital invoicing, in-app payments, customer review collection, and marketing automation tools. Housecall Pro also offers a consumer-facing marketplace (Hauling & Junk Removal) and integrations with QuickBooks and other accounting tools. The company targets owner-operators and small-to-mid-sized service companies seeking to modernize operations without complex ERP implementations.\n\nHousecall Pro has grown to serve 180,000+ home service professionals who have collectively completed over 100 million jobs on the platform. Revenue reached $201.2 million in 2024, up from $37.2 million in 2021 — a trajectory that reflects strong product-market fit in a fragmented, tech-underserved vertical. The company has raised substantial institutional capital and holds a commanding position in the residential field service software market as consolidation and AI-powered automation reshape how tradespeople operate.
PTC (NASDAQ: PTC) asset-centric field service platform acquired for $1.46B in 2023 at ~$160M ARR; IDC Manufacturing FSM Leader 2024 serving Siemens and GE Healthcare competing with Salesforce Field Service for industrial equipment service management.
About
ServiceMax is a Pleasanton, California-based field service management (FSM) platform — acquired by PTC Inc. (NASDAQ: PTC) in January 2023 for $1.46 billion, a strategic bet that field service software and industrial IoT would converge — providing asset-centric service management for manufacturers, utilities, and service organizations managing complex capital equipment through work order management, installed base tracking, preventive and predictive maintenance scheduling, spare parts logistics, and technician productivity tools. Operating with approximately $160 million ARR post-acquisition and serving customers including Siemens, GE Healthcare, and Philips, ServiceMax is positioned as a leader in the manufacturing and industrial field service management market, recognized as an IDC Leader in Manufacturing Field Service Management in 2024.
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