Hiver vs Ankr

Side-by-side comparison of AI visibility scores, market position, and capabilities

Hiver leads in AI visibility (68 vs 33)
Hiver logo

Hiver

ChallengerCustomer Support

Omnichannel Helpdesk

Pune India Gmail-native customer support helpdesk. $42M raised, turns Gmail into a shared inbox with assignments, SLAs, and analytics for support teams.

AI VisibilityBeta
Overall Score
B68
Category Rank
#7 of 11
AI Consensus
72%
Trend
up
Per Platform
ChatGPT
65
Perplexity
69
Gemini
66

About

Hiver is a Pune, India-based customer support platform founded in 2011 that has raised $42M in funding to build a helpdesk solution that lives natively inside Gmail and Google Workspace. Unlike platforms that require migrating to a separate support interface, Hiver adds shared inbox, ticket assignment, SLA management, automation, analytics, and collaboration features directly within the Gmail UI that support agents already use daily. This Gmail-native approach eliminates the onboarding barrier of learning a new tool and makes Hiver particularly attractive to teams that are deeply embedded in Google Workspace and want to avoid the disruption of a major software transition.

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Ankr logo

Ankr

EmergingWeb3

Multi-Chain RPC Infrastructure

Decentralized Web3 infrastructure with RPC node access across 30+ blockchains; globally distributed nodes reduce latency; premium dedicated nodes for apps needing guaranteed throughput.

AI VisibilityBeta
Overall Score
D33
Category Rank
#1 of 1
AI Consensus
56%
Trend
up
Per Platform
ChatGPT
40
Perplexity
40
Gemini
29

About

Ankr is a Web3 infrastructure platform offering remote procedure call node access to more than 30 blockchain networks through a globally distributed network of nodes run by independent operators. Unlike centralized providers that operate their own data centers exclusively, Ankr's decentralized architecture routes requests across geographically distributed nodes, improving latency for users in regions underserved by US- or EU-centric infrastructure. Its public free-tier RPC endpoints — available for Ethereum, BNB Chain, Polygon, Avalanche, Fantom, and dozens of others — have made Ankr one of the most widely used infrastructure providers in the multi-chain developer ecosystem.

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AI Visibility Head-to-Head

68
Overall Score
33
#7
Category Rank
#1
72
AI Consensus
56
up
Trend
up
65
ChatGPT
40
69
Perplexity
40
66
Gemini
29
74
Claude
25
75
Grok
40

Key Details

Category
Omnichannel Helpdesk
Multi-Chain RPC Infrastructure
Tier
Challenger
Emerging
Entity Type
brand
brand

Capabilities & Ecosystem

Capabilities

Only Hiver
Omnichannel Helpdesk
Only Ankr
Multi-Chain RPC Infrastructure

Integrations

Only Hiver

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