Gainsight vs Zeffy

Side-by-side comparison of AI visibility scores, market position, and capabilities

Gainsight leads in AI visibility (93 vs 26)

Gainsight

LeaderCustomer Engagement & Success

Customer Success Platform

Vista Equity-owned customer success platform defining the CS category with health scoring and journey orchestration; competing with Totango and ChurnZero for SaaS churn reduction and expansion revenue.

AI VisibilityBeta
Overall Score
A93
Category Rank
#1 of 1
AI Consensus
75%
Trend
stable
Per Platform
ChatGPT
95
Perplexity
99
Gemini
89

About

Gainsight is a San Francisco-based customer success platform — the market category leader it helped define — providing B2B SaaS companies with the tools to reduce customer churn, expand revenue, and increase customer lifetime value through proactive health monitoring, workflow automation, and customer engagement orchestration. Founded in 2013 and backed by Vista Equity Partners (acquired Gainsight in 2020 for approximately $1.1 billion), Gainsight serves thousands of subscription businesses ranging from Series B startups to Fortune 500 enterprises.

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Zeffy

EmergingNonprofit Tech

Zero-Fee Fundraising

Montreal zero-fee nonprofit fundraising platform with $1B+ processed; 100% donation pass-through via optional donor tips competing with Donorbox and Classy for nonprofit fundraising technology adoption.

AI VisibilityBeta
Overall Score
D26
Category Rank
#1 of 1
AI Consensus
68%
Trend
stable
Per Platform
ChatGPT
19
Perplexity
26
Gemini
17

About

Zeffy is a Montreal-based fundraising platform for nonprofit organizations that charges zero platform fees on donations — asking donors to optionally contribute a tip to cover Zeffy's operating costs rather than deducting fees from each donation, ensuring 100% of every donated dollar reaches the nonprofit cause. Founded in 2019 by Thibaut Davoult and Nicolas Lafleur, Zeffy has processed $1+ billion in nonprofit donations and provides a comprehensive suite including online donation forms, event ticketing, peer-to-peer fundraising campaigns, recurring donation management, and membership management — giving nonprofits a full fundraising platform at genuinely zero cost.

Full profile

AI Visibility Head-to-Head

93
Overall Score
26
#1
Category Rank
#1
75
AI Consensus
68
stable
Trend
stable
95
ChatGPT
19
99
Perplexity
26
89
Gemini
17
97
Claude
29
99
Grok
18

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