Egnyte vs Jira Service Management
Side-by-side comparison of AI visibility scores, market position, and capabilities
Enterprise content governance and collaboration platform with 22K+ customers and $300M ARR. Mountain View CA. Acquired by GI Partners and TA Associates for $1.5B in Feb 2025.
About
Egnyte is a Mountain View, California-based enterprise content platform that provides organizations with a unified system for file sharing, collaboration, data governance, and compliance across hybrid cloud environments. Founded in 2007 by Vineet Jain and Rajesh Ram, Egnyte serves over 22,000 customers including enterprises in life sciences, manufacturing, financial services, construction, and government. The company reached $300 million in annual recurring revenue and was acquired by private equity firms GI Partners and TA Associates in February 2025 in a transaction valued at $1.5 billion.
Atlassian ITSM platform (NASDAQ: TEAM, $5.46B TTM revenue, +19.51%) serving 83% Fortune 500; Rovo AI teammate and Jira unification at Team '24 competing with ServiceNow for DevOps-aligned IT service management.
About
Jira Service Management (JSM) is a cloud IT service management (ITSM) platform developed by Atlassian Corporation (NASDAQ: TEAM) — parent company reporting $5.46 billion in revenue for the twelve months ending September 2025 (+19.51% year-over-year) with a $71 billion market capitalization, serving 300,000+ customers including 83% of the Fortune 500 — providing IT, service desk, and operations teams with incident management, change management, problem management, service catalog, and asset management capabilities built on Atlassian's Jira platform with 98% customer retention. At Team '24 (2024), Atlassian merged Jira Software and Jira Work Management into a unified "Jira" product, and introduced Rovo — an AI teammate providing intelligent search, chat, and automation across the Atlassian platform. JSM competes in the ITSM market by leveraging Atlassian's developer platform ubiquity: 10+ million developers already using Jira for software projects creates a natural expansion path into ITSM for the same enterprise. Founded 2002 by Mike Cannon-Brookes and Scott Farquhar in Sydney, Australia; NASDAQ IPO 2015.
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