DigitalOcean vs Jira Service Management

Side-by-side comparison of AI visibility scores, market position, and capabilities

Jira Service Management leads in AI visibility (93 vs 52)
DigitalOcean logo

DigitalOcean

ChallengerCloud Infrastructure

Developer Cloud

2024 revenue $781M (up 13% YoY); Q3 2025 revenue $230M (up 16% YoY); trailing 12-month revenue (Sept 2025) $864M; net income 2024 $84M (335% growth) at 11% margin; Q1 2025 $38M (170% growth) at 18% margin

AI VisibilityBeta
Overall Score
C52
Category Rank
#1 of 2
AI Consensus
61%
Trend
up
Per Platform
ChatGPT
54
Perplexity
61
Gemini
43

About

DigitalOcean is a cloud infrastructure platform founded in 2011 in New York City, built with the explicit mission of making cloud computing simple, affordable, and accessible to developers, startups, and small-to-medium-sized businesses that are underserved by hyperscaler complexity. The company's core technology provides virtual machines (Droplets), managed Kubernetes, managed databases, object storage, and AI/ML compute in a developer-friendly interface with transparent, predictable pricing — a deliberate contrast to the billing complexity and enterprise-oriented abstractions of AWS, Azure, and Google Cloud.\n\nDigitalOcean's platform serves more than 600,000 customers across 185 countries, the majority of them independent developers, digital agencies, software startups, and growing technology companies. The company has expanded its product portfolio into GPU-accelerated compute for AI model training and inference, positioning itself as a cost-effective alternative to hyperscaler AI infrastructure for developers building and fine-tuning models at smaller scales. Its App Platform, managed databases, and one-click marketplace further reduce infrastructure complexity for teams without dedicated DevOps resources.\n\nDigitalOcean reported $781 million in revenue for 2024, a 13% year-over-year increase, with Q3 2025 revenue of $230 million reflecting continued 16% growth momentum. Net income reached $84 million in 2024, a 335% increase, demonstrating the platform's operating leverage as it scales. As the global developer population grows and SMB technology adoption accelerates, DigitalOcean's combination of simplicity, affordability, and expanding AI compute capabilities positions it to capture spending from organizations that find hyperscaler platforms overly complex and expensive for their needs.

Full profile
Jira Service Management logo

Jira Service Management

LeaderIT Operations & Observability

ITSM

Atlassian ITSM platform (NASDAQ: TEAM, $5.46B TTM revenue, +19.51%) serving 83% Fortune 500; Rovo AI teammate and Jira unification at Team '24 competing with ServiceNow for DevOps-aligned IT service management.

AI VisibilityBeta
Overall Score
A93
Category Rank
#1 of 2
AI Consensus
58%
Trend
stable
Per Platform
ChatGPT
87
Perplexity
85
Gemini
98

About

Jira Service Management (JSM) is a cloud IT service management (ITSM) platform developed by Atlassian Corporation (NASDAQ: TEAM) — parent company reporting $5.46 billion in revenue for the twelve months ending September 2025 (+19.51% year-over-year) with a $71 billion market capitalization, serving 300,000+ customers including 83% of the Fortune 500 — providing IT, service desk, and operations teams with incident management, change management, problem management, service catalog, and asset management capabilities built on Atlassian's Jira platform with 98% customer retention. At Team '24 (2024), Atlassian merged Jira Software and Jira Work Management into a unified "Jira" product, and introduced Rovo — an AI teammate providing intelligent search, chat, and automation across the Atlassian platform. JSM competes in the ITSM market by leveraging Atlassian's developer platform ubiquity: 10+ million developers already using Jira for software projects creates a natural expansion path into ITSM for the same enterprise. Founded 2002 by Mike Cannon-Brookes and Scott Farquhar in Sydney, Australia; NASDAQ IPO 2015.

Full profile

AI Visibility Head-to-Head

52
Overall Score
93
#1
Category Rank
#1
61
AI Consensus
58
up
Trend
stable
54
ChatGPT
87
61
Perplexity
85
43
Gemini
98
52
Claude
99
55
Grok
99

Key Details

Category
Developer Cloud
ITSM
Tier
Challenger
Leader
Entity Type
platform
product

Capabilities & Ecosystem

Capabilities

Only DigitalOcean
Developer Cloud
Only Jira Service Management
ITSM

Integrations

Only DigitalOcean
DigitalOcean is classified as platform. Jira Service Management is classified as product (part of Atlassian).

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