DexCare vs Epic Systems
Side-by-side comparison of AI visibility scores, market position, and capabilities
DexCare raised $192M including a $75M Series C in June 2024 led by ICONIQ Growth; its health system platform has surpassed 3M patient visits scheduled; health system customers became investors.
About
DexCare is a Seattle-based digital health company that spun out of Providence in 2021. It provides a patient access and demand management platform that helps health systems balance patient demand against available care capacity — across virtual, in-person, and urgent care settings. Its AI-driven matching engine connects patients to the most appropriate care option (right care, right time, right location), improving both patient access and health system revenue per available slot.
Epic holds over 42% of U.S. acute care hospital EHR market share and is embedding AI across 150+ clinical workflows for 2026, while facing antitrust scrutiny.
About
Epic Systems Corporation was founded in 1979 by Judith Faulkner and is headquartered in Verona, Wisconsin, remaining privately held with Faulkner as majority owner. The company develops large-scale electronic health record systems and reports that more than 305 million patients have a record in Epic, covering the majority of U.S. academic medical centers and large health systems including Kaiser Permanente, Mayo Clinic, Johns Hopkins, and Cleveland Clinic. Epic commands approximately 42% of U.S. acute care hospitals and nearly 55% of acute care hospital beds, making it the undisputed market leader in enterprise EHR.
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