Cresta vs ElevenLabs

Side-by-side comparison of AI visibility scores, market position, and capabilities

ElevenLabs leads in AI visibility (84 vs 61)

Cresta

ChallengerSales & Revenue Operations

AI Contact Center Intelligence

AI platform for contact centers: agents, coaching, QA, AI Supervisor. Founded 2017, SF. $282M total raised, $1.6B valuation (Series D, Nov 2024). Private.

AI VisibilityBeta
Overall Score
B61
Category Rank
#1 of 1
AI Consensus
65%
Trend
up
Per Platform
ChatGPT
54
Perplexity
68
Gemini
65

About

Cresta is an AI-powered platform for contact centers, founded in 2017 and headquartered in San Francisco. Co-founded by Zayd Enam and Ping Wu (current CEO), the company transforms customer interactions through AI agents, real-time agent assistance, coaching, quality management, and conversation intelligence. Its platform improves sales conversion, customer satisfaction, and agent productivity across voice and digital channels.

Full profile

ElevenLabs

ChallengerAI & Machine Learning

Voice AI

$500M Series D at $11B valuation (Feb 2026) — largest voice AI funding round ever. $330M ARR; 1M+ developers using the API. Enterprise customers: Deutsche Telekom, Revolut, Meta, Salesforce. Voices in 32 languages; real-time cloning from 1 second of audio.

AI VisibilityBeta
Overall Score
A84
Category Rank
#1 of 1
AI Consensus
64%
Trend
up
Per Platform
ChatGPT
79
Perplexity
89
Gemini
82

About

ElevenLabs was founded in 2022 by Piotr Dabkowski and Mati Staniszewski, two former Google and Palantir engineers who set out to break the language barrier using AI voice technology. The company specializes in AI-powered voice synthesis, cloning, and dubbing, enabling developers and enterprises to generate human-quality speech in over 30 languages. Its core technology combines deep learning models trained on massive speech datasets to produce natural-sounding voices indistinguishable from real humans.\n\nElevenLabs offers a suite of products including its flagship text-to-speech API, voice cloning tools, and an AI dubbing platform that localizes video content while preserving the speaker's original voice. Its products target a broad audience—from indie developers building audio apps to large enterprises deploying voice interfaces at scale. Key differentiators include ultra-low latency streaming synthesis, fine-grained voice customization, and a growing library of pre-built AI voices across accents and styles.\n\nElevenLabs has grown rapidly, surpassing $330M in annualized revenue and serving over 1 million developers. Enterprise clients include Deutsche Telekom, Spotify, and leading media companies. In February 2026, the company closed a $500M Series D at an $11B valuation, cementing its position as the market leader in AI voice. Its APIs power podcasts, audiobooks, video games, and customer service bots worldwide, making ElevenLabs the default infrastructure layer for AI-generated audio.

Full profile

AI Visibility Head-to-Head

61
Overall Score
84
#1
Category Rank
#1
65
AI Consensus
64
up
Trend
up
54
ChatGPT
79
68
Perplexity
89
65
Gemini
82
57
Claude
75
58
Grok
88

Capabilities & Ecosystem

Capabilities

Only Cresta
AI Contact Center Intelligence
Only ElevenLabs
Voice AI

Integrations

Only Cresta
Only ElevenLabs

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