Clumio vs Jira Service Management

Side-by-side comparison of AI visibility scores, market position, and capabilities

Jira Service Management leads in AI visibility (84 vs 52)
Clumio logo

Clumio

GrowthBackup + Disaster Recovery

Cloud-Native Backup for AWS and SaaS

Clumio is a cloud-native backup-as-a-service platform for AWS workloads and SaaS data, offering air-gapped backup storage with ransomware protection in Santa Clara.

AI VisibilityBeta
Overall Score
C52
Category Rank
#136 of 305
AI Consensus
72%
Trend
stable
Per Platform
ChatGPT
57
Perplexity
48
Gemini
55

About

Clumio is a cloud-native backup-as-a-service platform purpose-built for AWS workloads and SaaS data protection, providing backup for Amazon EC2, RDS, DynamoDB, Aurora, S3, EBS, and Microsoft 365 from a fully managed SaaS service that operates without any customer-managed backup infrastructure. The platform stores backup data in Clumio's own dedicated storage that is isolated from the customer's AWS environment — providing an air gap between production data and backup copies that ransomware actors operating within the customer's AWS account cannot bridge using the same compromised credentials that gave them access to production resources. This air-gapped backup storage model addresses the well-documented ransomware tactic of targeting cloud backup configurations within the same cloud account to destroy recovery options before executing the main encryption payload.

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Jira Service Management logo

Jira Service Management

LeaderIT Operations & Observability

ITSM

Atlassian ITSM platform (NASDAQ: TEAM, $5.46B TTM revenue, +19.51%) serving 83% Fortune 500; Rovo AI teammate and Jira unification at Team '24 competing with ServiceNow for DevOps-aligned IT service management.

AI VisibilityBeta
Overall Score
A84
Category Rank
#19 of 305
AI Consensus
77%
Trend
stable
Per Platform
ChatGPT
88
Perplexity
90
Gemini
84

About

Jira Service Management (JSM) is a cloud IT service management (ITSM) platform developed by Atlassian Corporation (NASDAQ: TEAM) — parent company reporting $5.46 billion in revenue for the twelve months ending September 2025 (+19.51% year-over-year) with a $71 billion market capitalization, serving 300,000+ customers including 83% of the Fortune 500 — providing IT, service desk, and operations teams with incident management, change management, problem management, service catalog, and asset management capabilities built on Atlassian's Jira platform with 98% customer retention. At Team '24 (2024), Atlassian merged Jira Software and Jira Work Management into a unified "Jira" product, and introduced Rovo — an AI teammate providing intelligent search, chat, and automation across the Atlassian platform. JSM competes in the ITSM market by leveraging Atlassian's developer platform ubiquity: 10+ million developers already using Jira for software projects creates a natural expansion path into ITSM for the same enterprise. Founded 2002 by Mike Cannon-Brookes and Scott Farquhar in Sydney, Australia; NASDAQ IPO 2015.

Full profile

AI Visibility Head-to-Head

52
Overall Score
84
#136
Category Rank
#19
72
AI Consensus
77
stable
Trend
stable
57
ChatGPT
88
48
Perplexity
90
55
Gemini
84
48
Claude
85
57
Grok
80

Key Details

Category
Cloud-Native Backup for AWS and SaaS
ITSM
Tier
Growth
Leader
Entity Type
brand
product

Capabilities & Ecosystem

Capabilities

Only Clumio
Cloud-Native Backup for AWS and SaaS
Only Jira Service Management
ITSM
Jira Service Management is classified as product (part of Atlassian).

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