Cloudbeds vs Toast POS
Side-by-side comparison of AI visibility scores, market position, and capabilities
Tens of thousands of properties in 150+ countries; 20K+ properties analyzed 2025; 40M bookings 2022-2024; Hotel Tech Report Top PMS 2021-2025; 28% RevPAR growth reported by customer 2024
About
Cloudbeds is a hospitality management platform founded in 2012 by Adam Harris and Richard Castle to provide independent hotels, hostels, bed-and-breakfasts, and vacation rental operators with the modern property management system (PMS) and distribution tools that were previously accessible only to large hotel chains with enterprise IT budgets. The company was built on the observation that the fragmented independent hospitality sector — which represents the majority of lodging properties globally by count — was managing reservations with outdated software or spreadsheets, losing revenue to manual errors and inefficient channel management. Cloudbeds designed a unified platform that consolidates PMS, channel manager, booking engine, and revenue management in a single cloud-based interface.\n\nCloudbeds' platform enables hospitality operators to manage room inventory, pricing, and availability across direct booking channels and over 300 online travel agencies (OTAs) including Booking.com, Expedia, and Airbnb from a single dashboard. The system handles the full guest lifecycle from reservation through check-in, housekeeping, and check-out, with integrations to point-of-sale, payment processing, guest communication, and accounting systems. Cloudbeds has processed 40 million bookings across its customer base from 2022 to 2024, and its revenue management tools use AI to suggest dynamic pricing adjustments based on demand signals, competitive rate data, and historical occupancy patterns.\n\nCloudbeds serves tens of thousands of properties across 150+ countries and has been recognized as a Top Property Management System in the Hotel Tech Report awards from 2021 through 2025 — a five-year consecutive recognition that reflects sustained customer satisfaction across its diverse global user base. The company raised significant venture funding to build its platform and expand internationally, and it has become the de facto PMS standard for independent hospitality operators seeking enterprise-grade capability without enterprise-grade complexity or cost. Cloudbeds competes primarily with Mews, Little Hotelier, and legacy PMS vendors in the independent property segment.
Q3 2025 $1.63B revenue (+25.1% YoY); 156K locations powered globally; $2.0B+ ARR (+30% YoY); $159.1B GPV FY2024 (+26% YoY); 97.36% customers from US; restaurant POS leader
About
Toast was founded in 2011 in Boston with the mission of building an all-in-one technology platform purpose-built for the restaurant industry. Unlike generic point-of-sale vendors that adapted retail software for food service, Toast designed its hardware, software, and payments stack from the ground up around restaurant workflows — table management, kitchen display systems, online ordering, payroll, and inventory unified in a single cloud platform.\n\nToast's product suite covers the full restaurant operating stack: POS terminals and handheld order devices, kitchen display screens, Toast Go handhelds for tableside payments, online ordering and delivery integrations, catering management, payroll and scheduling, and xtraCHEF for back-of-house food cost analytics. The platform serves independent restaurants, multi-location chains, quick-service concepts, and enterprise groups. Its open API allows integrations with hundreds of third-party tools, and the Toast for Enterprise tier serves national brands with centralized menu and reporting management.\n\nAs of Q3 2025, Toast reported $1.63 billion in quarterly revenue, up 25.1% year-over-year, with annualized recurring revenue exceeding $2 billion and gross payment volume of $159.1 billion for fiscal 2024. The company serves more than 156,000 restaurant locations globally and trades on the NYSE under the ticker TOST. Toast's vertical focus and deep restaurant-specific functionality give it a durable competitive moat against horizontal POS vendors.
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