Capillary Technologies vs Tealium
Side-by-side comparison of AI visibility scores, market position, and capabilities
AI-powered loyalty and CRM for enterprise retail; 400+ brands in Asia-Pacific and the Middle East; billions of transactions annually; raised $100M+; Bangalore and Singapore HQ.
About
Capillary Technologies is an AI-powered loyalty and customer engagement platform headquartered in Bangalore, India with a significant presence in Singapore. Founded in 2008, Capillary has grown into one of Asia's leading loyalty and CRM technology providers, serving over 400 enterprise brands across retail, hospitality, fuel retail, and consumer goods. The company's platform manages billions of loyalty transactions annually across markets in Asia-Pacific, the Middle East, and beyond. Capillary raised over $100M in funding and has established itself as the go-to loyalty infrastructure for large brands operating in emerging and high-growth markets.\n\nCapillary's product suite encompasses loyalty program management, customer data platform (CDP) capabilities, AI-driven personalization, and omnichannel campaign management. Its Loyalty+ module supports points, tiers, coalition programs, and gamified mechanics, while its Insights+ module provides real-time segmentation and predictive analytics to optimize engagement campaigns. The platform's AI layer powers personalized offer recommendations and next-best-action decisioning, helping brands increase repeat purchase rates and average order values. Capillary also offers a Anywhere Commerce module for headless ecommerce and order management.\n\nCapillary Technologies serves marquee clients including Puma, Levi's, Shell, Pizza Hut, and Marks & Spencer across more than 30 countries. Its deep expertise in emerging market retail—where cash-heavy, fragmented, and mobile-first commerce environments require flexible program design—differentiates it from Western-centric loyalty platforms. Capillary competes with Antavo, Salesforce Loyalty Management, and regional players, leveraging its Asia-Pacific depth, multilingual capabilities, and AI-native architecture to win complex, multi-market enterprise deals.
Enterprise CDP with 1,300+ integrations for real-time data collection, profile unification, and audience activation. San Diego CA. 850+ enterprise clients. Gartner Magic Quadrant Leader.
About
Tealium is a San Diego-based independent customer data platform (CDP) company that provides enterprise brands with a unified infrastructure for collecting, orchestrating, and activating customer data across real-time, cloud-first, and hybrid environments. Founded in 2008, Tealium serves over 850 enterprise clients including Microsoft, Hyatt, and Gap, and was named a Leader in the 2024 Gartner Magic Quadrant for Customer Data Platforms. The platform's 1,300+ pre-built connectors make it one of the most integrated CDPs in the market.
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