Aera Technology vs ServiceMax
Side-by-side comparison of AI visibility scores, market position, and capabilities
Decision intelligence platform. 2026 Gartner Magic Quadrant Leader. Serves Hershey, Mars, Unilever. ~$97M revenue (2024). Founded 2017, Mountain View. $174M raised. Private.
About
Aera Technology is a decision intelligence company founded in 2017 by Frederic Laluyaux, headquartered in Mountain View, California. The Aera Decision Cloud uses agentic AI to automate and optimize business decisions across supply chain, procurement, and finance — actively executing decisions in real time for "self-driving enterprise" operations.
PTC (NASDAQ: PTC) asset-centric field service platform acquired for $1.46B in 2023 at ~$160M ARR; IDC Manufacturing FSM Leader 2024 serving Siemens and GE Healthcare competing with Salesforce Field Service for industrial equipment service management.
About
ServiceMax is a Pleasanton, California-based field service management (FSM) platform — acquired by PTC Inc. (NASDAQ: PTC) in January 2023 for $1.46 billion, a strategic bet that field service software and industrial IoT would converge — providing asset-centric service management for manufacturers, utilities, and service organizations managing complex capital equipment through work order management, installed base tracking, preventive and predictive maintenance scheduling, spare parts logistics, and technician productivity tools. Operating with approximately $160 million ARR post-acquisition and serving customers including Siemens, GE Healthcare, and Philips, ServiceMax is positioned as a leader in the manufacturing and industrial field service management market, recognized as an IDC Leader in Manufacturing Field Service Management in 2024.
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