Aera Technology vs Salesforce Field Service

Side-by-side comparison of AI visibility scores, market position, and capabilities

Salesforce Field Service leads in AI visibility (90 vs 56)
Aera Technology logo

Aera Technology

ChallengerEnterprise Software

Decision Intelligence & Supply Chain AI

Decision intelligence platform. 2026 Gartner Magic Quadrant Leader. Serves Hershey, Mars, Unilever. ~$97M revenue (2024). Founded 2017, Mountain View. $174M raised. Private.

AI VisibilityBeta
Overall Score
C56
Category Rank
#85 of 286
AI Consensus
79%
Trend
stable
Per Platform
ChatGPT
55
Perplexity
58
Gemini
51

About

Aera Technology is a decision intelligence company founded in 2017 by Frederic Laluyaux, headquartered in Mountain View, California. The Aera Decision Cloud uses agentic AI to automate and optimize business decisions across supply chain, procurement, and finance — actively executing decisions in real time for "self-driving enterprise" operations.

Full profile
Salesforce Field Service logo

Salesforce Field Service

LeaderField Service

Enterprise FSM

Salesforce (NYSE: CRM) field service management with AI scheduling optimization and mobile app for field technicians; competing with ServiceMax and IFS for enterprise utilities and manufacturing field operations.

AI VisibilityBeta
Overall Score
A90
Category Rank
#4 of 286
AI Consensus
90%
Trend
stable
Per Platform
ChatGPT
90
Perplexity
91
Gemini
94

About

Salesforce Field Service (formerly Salesforce Field Service Lightning) is Salesforce's (NYSE: CRM) mobile-first field service management solution — providing scheduling optimization, work order management, technician dispatching, parts inventory, and mobile app for field technicians — integrated natively within the Salesforce platform for organizations managing field service operations across utilities, manufacturing, telecommunications, and home services. Part of Salesforce's $34.9 billion annual revenue platform, Field Service serves enterprise field service organizations including ADT, Xerox, and GE Healthcare with unified service management that connects field operations with Salesforce CRM, Sales Cloud, and Service Cloud.

Full profile

AI Visibility Head-to-Head

56
Overall Score
90
#85
Category Rank
#4
79
AI Consensus
90
stable
Trend
stable
55
ChatGPT
90
58
Perplexity
91
51
Gemini
94
60
Claude
90
55
Grok
91

Key Details

Category
Decision Intelligence & Supply Chain AI
Enterprise FSM
Tier
Challenger
Leader
Entity Type
brand
product

Capabilities & Ecosystem

Capabilities

Only Aera Technology
Decision Intelligence & Supply Chain AI
Only Salesforce Field Service
Enterprise FSM

Integrations

Only Aera Technology
Salesforce Field Service is classified as product (part of Salesforce).

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