360dialog vs Infobip
Side-by-side comparison of AI visibility scores, market position, and capabilities
360dialog is a WhatsApp Business API provider and Meta Business Solution Partner enabling agencies and ISVs to build WhatsApp messaging products for end clients globally.
About
360dialog is a Berlin and São Paulo-based WhatsApp Business API provider and Meta Business Solution Partner that serves as the connectivity and billing intermediary between Meta's WhatsApp Business Platform and the software companies, agencies, and enterprises that build products and services on top of WhatsApp messaging. Founded in 2016, 360dialog recognized early that WhatsApp Business API access required a Meta-certified BSP (Business Solution Provider) to process onboarding, manage business account verification, provision WABA (WhatsApp Business Account) configurations, and handle billing for the per-conversation pricing that Meta charges for WhatsApp Business API usage — a set of operational and compliance requirements that most software companies building WhatsApp features preferred to delegate to a specialist rather than navigate directly with Meta.
Infobip is a global omnichannel communications platform providing SMS, voice, email, WhatsApp, and RCS APIs with direct carrier connections across 190+ countries. Unicorn.
About
Infobip is a global cloud communications company founded in 2006 in Vodnjan, Croatia, and now headquartered in London, that has built one of the world's most extensive direct carrier network infrastructures — maintaining direct connections with over 700 mobile network operators across more than 190 countries — to provide SMS, voice, email, WhatsApp, RCS, Viber, and push notification delivery with delivery performance and regulatory compliance that competitors relying on aggregator networks cannot match. Infobip achieved unicorn status and has raised significant growth capital to expand its platform from infrastructure-level messaging into a full customer engagement suite, with products spanning communications APIs, a customer data platform, a marketing automation cloud, and an omnichannel contact center platform serving enterprises across financial services, retail, telecommunications, and e-commerce globally.
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