Company Overview
About Tungsten Automation
Tungsten Automation, formerly known as Kofax, is an Irvine, California-based enterprise intelligent automation company that rebranded in 2023 to reflect its expanded focus beyond document capture into broader process automation. With over 25,000 customers worldwide, the company provides a comprehensive suite of solutions covering intelligent document processing, robotic process automation, print management, and customer communications management. Its legacy as one of the original enterprise document capture vendors—Kofax was founded in 1985—gives it deep penetration in financial services, insurance, government, and healthcare organizations that built their document workflows on its technology decades ago.
Business Model & Competitive Advantage
Tungsten Automation's IDP platform, Tungsten TotalAgility, combines advanced capture, AI-based document classification and extraction, workflow orchestration, and analytics into a unified platform designed for high-volume enterprise document processing environments. The company's RPA product, Tungsten RPA (formerly Kofax RPA), extends automation beyond document capture to include web-based process automation and integration with legacy systems. This breadth of automation capabilities across the document processing lifecycle positions Tungsten as a platform play for enterprises seeking to consolidate vendors.
Competitive Landscape 2025–2026
The rebrand under the Tungsten Automation name reflects the company's strategic shift under private equity ownership to modernize its technology stack, expand cloud delivery options, and compete more directly with cloud-native IDP platforms. Tungsten Automation's installed base represents both a significant competitive advantage—large enterprise accounts with deep platform integration—and a renewal opportunity as it migrates legacy on-premises customers to modern cloud and hybrid architectures.
Open Positions
Reddit Discussions
Frequently Asked Questions
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