Company Overview
About Sendbird
Sendbird is a communications platform company that provides APIs and SDKs for building in-app chat, voice, and video experiences into mobile and web applications. Building real-time messaging from scratch is an infrastructure challenge that requires significant expertise in WebSocket connections, message delivery guarantees, offline handling, media storage, and scale—Sendbird abstracts this complexity so product teams can add chat to their applications in days rather than months.
Business Model & Competitive Advantage
The company's platform is used by 4,000+ applications across diverse verticals including marketplaces (DoorDash, Delivery Hero), social apps, healthcare communication platforms, and enterprise collaboration tools. Sendbird processes over 7 billion messages monthly, making it one of the largest messaging infrastructure providers globally. The platform supports a full range of in-app communication features: direct messaging, group channels, push notifications, message moderation and filtering, read receipts, and rich media (images, video, files).
Competitive Landscape 2025–2026
Sendbird has raised over $200M including a $100M Series C, and is valued at approximately $1B. The company competes with Twilio, PubNub, and Stream in the communication API market, differentiating through its comprehensive messaging-specific feature set and proven performance at scale. As applications increasingly integrate real-time communication as a core feature—from customer support to marketplace trust to healthcare coordination—Sendbird's infrastructure position grows more valuable.
Open Positions
Reddit Discussions
Key Differentiators
Emerging Innovator
Sendbird is an emerging player bringing innovative solutions to the Developer Tools & Platforms market.
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