Brand Intelligence Graph
Company Overview
About Luma Health
Luma Health is a San Francisco-based patient engagement and care orchestration platform that automates patient communication and administrative workflows for healthcare providers — providing appointment reminders, two-way SMS messaging, self-scheduling, waitlist management, referral coordination, and broadcast messaging that integrate directly with major electronic health record (EHR) systems including Epic, Cerner, Athenahealth, and eClinicalWorks. Backed by Andreessen Horowitz and other investors with $130+ million raised, Luma Health serves health systems, hospital groups, and ambulatory practices seeking to reduce no-shows and improve patient access.
Business Model & Competitive Advantage
Luma's care orchestration approach goes beyond simple reminder texts: the platform identifies gaps in care (a patient due for a follow-up who hasn't scheduled), surfaces patients from the waitlist when a cancellation occurs, automates post-visit follow-up for chronic condition management, and enables practices to broadcast health information to patient populations (flu shot reminders, open enrollment for new programs). The EHR integration writes back to patient records automatically, maintaining data continuity without staff data entry. The HIPAA-compliant two-way messaging supports Spanish and 30+ languages.
Competitive Landscape 2025–2026
In 2025, Luma Health competes in the patient engagement and healthcare communication market with Kyruus Health (formerly HealthGrades), Klara (patient communication, acquired by ModMed), Relatient (patient engagement and scheduling), and Phreesia (patient intake and engagement, NYSE: PHR) for healthcare provider communication workflow automation. The patient engagement software market has expanded as healthcare providers recognize that care outcomes depend on patient compliance with follow-up, medication adherence, and preventive care — and that phone-based reminder calls are expensive and ineffective compared to automated SMS workflows. A16Z's significant investment reflects conviction in Luma's position in the healthcare operations automation market. The 2025 strategy focuses on expanding the care gap closure capabilities, growing health system enterprise contracts, and building the AI-powered care navigation that guides patients through complex multi-step care journeys.
Recent Activity
View all →At Luma's eCW Executive Session in Atlanta, healthcare leaders explored what comes after isolated AI automation. The conversations focused on workflow orchestration, operational continuity, and hands-on exploration of AI systems.
AI adoption has real costs. What are the costs of not adopting it?
Discover how to modernize patient payment collection with mobile, automated, and EHR-integrated tools from Luma that improve experience and streamline revenue.
Material Event filed 2026-05-07
Material Event filed 2026-05-06
Quarterly Report filed 2026-05-05
Material Event filed 2026-05-05
Material Event filed 2026-04-24
Healthcare operations don't stall because the tools fail, but because nothing owns what happens next. This release is about changing that.
When a vendor shows you a 90% containment rate, your first question should be, “For which skills?”
Rural health leaders must design proposals that demonstrate measurable progress while building operating models that remain viable after federal funding ends.
Key Differentiators
Emerging Innovator
Luma Health is an emerging player bringing innovative solutions to the Healthcare market.
Frequently Asked Questions
Estimated Visibility Trend (Beta)
Simulated 8-week rolling score
Based on estimated brand signals. Historical tracking coming soon.
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