Lightspeed(LSPD)

Is your store ready for Black Friday and Cyber Monday? If not, don’t worry, there are quick, high-impact ways to help you hit your holiday sales targets.

Peak retail season can put even well-run stores under pressure. More shoppers are moving between online, in-store and pickup, while higher transaction volumes and longer lines can quickly expose gaps in your payment setup. Preparing your payments ahead of Black Friday, Cyber Monday and the wider holiday season can help reduce that pressure. A strong […]

A customer receives the wrong product. Another discovers a fault after opening the box. Someone else decides the item isn’t quite what they expected. Returns are part of retail, and the experience doesn’t end when a customer clicks “Buy.” Every return sets off a chain of events behind the scenes. The retailer has to verify […]

Oracle NetSuite’s sunset of NetSuite Point of Sale (NSPOS) and SuiteCommerce InStore (SCIS) represents a pivotal moment both for retailers and the partners who support them. For retail leaders, replacing a point-of-sale system carries inherent operational risk. Their POS sits at the heart of their business, connecting daily store operations, inventory management, customer profiles, financial […]

The POS isn’t just where the transaction happens. It’s where the customer decides what they think about the transaction, and sometimes the entire shopping experience. The products weren’t the problem. The checkout experience was. A smooth transaction reinforces a positive shopping experience. A slow queue, declined payment, or confusing return process can leave a lasting […]

When you look at your sales numbers, high revenue doesn’t always mean you’re actually making a profit. The contribution margin is the amount of revenue left over after subtracting the variable costs of producing or selling a product, which then goes directly toward paying your fixed costs. Tracking this metric helps you pinpoint exactly which […]

For retailers, the holiday season can bring some of the busiest and most valuable trading weeks of the year, but it can also put pressure on almost every part of the business at once. Inventory needs to be planned, stocked and on the shelves before the rush begins. Staff need to be ready for higher […]

Open-to-buy (OTB) is an inventory budgeting strategy that determines exactly how much merchandise a retailer can purchase over a specific period to meet forecasted sales targets without overstocking. When you are scaling a multi-location business, relying on gut feelings for your purchasing budget usually leads to tied-up cash and dead stock. Let’s break down exactly […]

Whether you run a brick-and-mortar shop, an ecommerce site or both, getting a grip on how your retail business is performing is key to pulling through. When it comes to performance, numbers don’t lie. Are you at a loss with what’s happening in your business? One of the first things you should do is look […]

Accurate demand forecasting is vital for any business to reduce costs and meet customer demand. From qualitative approaches that rely on expert insights to advanced machine learning techniques, demand forecasting methods vary in complexity and application. Merchants can use these retail forecasting methods to gain a competitive edge by aligning inventory with market demand, minimizing […]

What makes a retail business rise above the rest? A well-oiled operation that keeps shelves stocked, prices competitive and customers coming back time and time again. But behind the scenes, it comes down to one crucial piece of the puzzle: the procurement process. Many might simplify procurement in retail to just buying supplies, but it’s […]