Hi Marley logo

Hi Marley

Emerging

AI-powered conversational platform for insurance carriers enabling SMS-based claims communication; 40+ carrier customers including MetLife and Erie;

Best for: AI insurance communicationsEmerging, rapid growth
38
AI Score
Grade D↑ Trending
AI Visibility Score (Beta)
Insurance & RiskAI insurance communicationsWebsiteUpdated April 2026

Brand Intelligence Graph

Capabilities
AI insurance communications

Company Overview

About Hi Marley

Hi Marley is an AI-powered conversational platform purpose-built for the insurance industry, founded to modernize how carriers communicate with policyholders during claims. The platform's core technology enables SMS-based, natural-language conversations between insurance carriers and claimants, replacing slow phone tag and email chains with instant, intelligent messaging that meets customers where they already communicate.

Business Model & Competitive Advantage

Hi Marley integrates directly into carrier claims management systems, allowing adjusters to send and receive texts, share documents, and collect status updates through a single inbox. The platform's AI layer handles translation, sentiment analysis, and workflow automation, reducing handle time while improving claimant satisfaction. Target customers are mid-to-large property and casualty carriers seeking to modernize claims without overhauling their core systems.

Competitive Landscape 2025–2026

Hi Marley has achieved meaningful enterprise scale with 40+ carrier customers, including marquee names like MetLife and Erie Insurance. This blue-chip client roster demonstrates the platform's ability to pass enterprise security and compliance requirements in a highly regulated industry. As claims volumes grow and carriers compete on customer experience, Hi Marley's conversational AI layer has become a differentiated retention and efficiency tool in the insurtech stack.

Curated content • Fact-checked and verified

Recent Activity

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blog_post
Donegal Insurance Group Keeps Claims Moving with More Efficient Communication

For claims professionals, communication is everything. The ability to reach policyholders quickly, set expectations early, and keep claims moving can make the difference between a smooth resolution and a frustrating […] The post Donegal Insurance Group Keeps Claims Moving with More Efficient Communication appeared first on Hi Marley .

blog_post
Ecosystem-Driven Innovation: Guidewire’s Mike Anderson on Partnerships, Data, and the Transformation of Claims Management

As automation accelerates in claims, insurers are becoming more dependent—not less—on their partners. Technology alone is no longer a differentiator. The carriers pulling ahead are the ones that can orchestrate […] The post Ecosystem-Driven Innovation: Guidewire’s Mike Anderson on Partnerships, Data, and the Transformation of Claims Management appeared first on Hi Marley .

8-K
8-K — 8-K

Material Event filed 2026-05-13

10-Q
10-Q — 10-Q

Quarterly Report filed 2026-05-06

8-K
8-K — 8-K

Material Event filed 2026-05-06

blog_post
AI Will Change More Than Work, It Will Change How We Measure Good

Yesterday I had the opportunity to speak with a couple of AI experts about where the technology is headed. The conversation was fascinating, but it also reminded me of something […] The post AI Will Change More Than Work, It Will Change How We Measure Good appeared first on Hi Marley .

blog_post
The Formula 1 Approach to AI in Insurance

Anyone can press the gas pedal and go fast. You can do it on a highway, a side street, or an empty parking lot. But speed without structure is risky—and […] The post The Formula 1 Approach to AI in Insurance appeared first on Hi Marley .

blog_post
Building the Future of Claims: N&D’s Mike Cummings on Agentic AI and Implementing Change

Hi Marley’s Chief Customer Officer Kim Johson and Chief AI Officer/Chief Technology Officer, Jonathan Tushman sat down with Norfolk & Dedham Insurance’s Chief Claims Officer Mike Cummings for a fireside […] The post Building the Future of Claims: N&D’s Mike Cummings on Agentic AI and Implementing Change appeared first on Hi Marley .

blog_post
Meeting the Moment: Scott Stephenson on Innovation, Accountability, and the Future of Insurance

Innovation in insurance isn’t new, but the pace, scale, and stakes have changed dramatically. As AI and automation reshape how decisions are made, leaders are being asked to move faster […] The post Meeting the Moment: Scott Stephenson on Innovation, Accountability, and the Future of Insurance appeared first on Hi Marley .

blog_post
Reflecting on Purpose, Progress, and What’s Next with Hi Marley CEO Mike Greene

When Hi Marley CEO and Co-Founder Mike Greene was 12-years-old, he spotted a lawn mower for sale on the side of the road for $20. He was cautioned that the […] The post Reflecting on Purpose, Progress, and What’s Next with Hi Marley CEO Mike Greene appeared first on Hi Marley .

blog_post
The Readiness Gap: Why Claims Transformations Succeed or Fail Before the Technology Is Ever Deployed

After more than three decades in insurance spanning underwriting, IT, and claims innovation, I’ve learned that technology rarely fails on its own. More often, success and failure are determined by […] The post The Readiness Gap: Why Claims Transformations Succeed or Fail Before the Technology Is Ever Deployed appeared first on Hi Marley .

DEF 14A
DEF 14A — DEF 14A

Proxy Statement filed 2026-03-27

Key Differentiators

Emerging Innovator

Hi Marley is an emerging player bringing innovative solutions to the insurtech market.

Frequently Asked Questions

Estimated Visibility Trend (Beta)

Simulated 8-week rolling score

38
↑ Trending

Based on estimated brand signals. Historical tracking coming soon.

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