Brand Intelligence Graphcompany
Company Overview
About Fidelity National Information Services
Fidelity National Information Services, Inc. (FIS) is a Jacksonville, Florida-based financial technology company — publicly traded on the New York Stock Exchange (NYSE: FIS) as an S&P 500 Information Technology component — providing banking technology solutions, capital markets software, and treasury management systems to financial institutions, capital markets firms, and corporate treasuries through approximately 55,000 employees following the January 2023 divestiture of the Worldpay merchant acquiring business to private equity firm GTCR for $18.5 billion (selling 55% of Worldpay — the global payments processing business acquired by FIS for $43 billion in 2019 — to GTCR at a significant write-down from acquisition price). In fiscal year 2024, FIS reported revenues of approximately $10.1 billion (continuing revenue from Banking Solutions — core banking systems, payments processing for financial institutions, digital banking platforms — and Capital Market Solutions — asset management software, trading technology, treasury management), with CEO Stephanie Ferris (appointed CEO in January 2023 following the departure of Gary Norcross) executing the "FIS Accelerate" transformation plan to improve operational efficiency, grow recurring software revenue, and return capital to shareholders through dividends and share repurchases. FIS's remaining business (post-Worldpay) focuses on mission-critical software for banks and capital markets firms: IBS (International Banking System — core banking for large global banks), HORIZON (community bank core banking), TOTAL PLUS (credit union software), and capital markets post-trade processing for broker-dealers, asset managers, and treasury departments.
Business Model & Competitive Advantage
FIS's banking and capital markets software model creates competitive advantages through the mission-critical core banking system relationships that banks cannot easily exit: a large US regional bank running its core deposits, loans, and transaction accounts on FIS's IBS system has 20+ years of transaction history, customer data, and integrated reporting in FIS's database — with thousands of bank-specific customizations, regulatory reports, and interface connections to ancillary systems built on the FIS platform. Core banking system replacement (migrating from FIS to a competitor like Temenos or nCino) requires simultaneous replacement of every teller terminal, loan origination workflow, regulatory compliance report, and customer data record — a project requiring 3-5 years of planning, $100M+ implementation budget, and board-level risk approval that banks initiate rarely and only under extreme competitive pressure. FIS's payment processing for financial institutions (ACH origination, wire transfers, card processing for bank-issued debit and credit cards) generates recurring processing fee revenue from billions of annual transactions — creating infrastructure-embedded revenue streams that persist through economic cycles as long as FIS's bank customers continue operating.
Competitive Landscape 2025–2026
In 2025, FIS competes in banking technology and capital markets software against Fiserv (NASDAQ: FISV, $20.7B revenue — dominant community bank core banking through Clover/Carat, Fiserv DNA and Premier core systems), Jack Henry & Associates (NASDAQ: JKHY, community bank Banno digital platform and SilverLake core), and Temenos (SWX: TEMN, Swiss-listed global core banking software) for large bank core banking system replacements, community bank digital banking platform adoption, and capital markets post-trade processing contracts. The Worldpay divestiture has created strategic clarity (FIS as a banking software company rather than a payment processing and banking technology hybrid) but also eliminated the high-growth merchant acquiring revenue that drove multiple expansion during the 2019-2021 fintech bull market. FIS's balance sheet (net debt reduction from Worldpay divestiture proceeds) provides capital for share repurchases that reduce share count and support EPS growth alongside organic revenue improvement. The 2025 strategy focuses on Banking Solutions revenue growth from digital banking platform adoption and payment processing volume, Capital Market Solutions renewal and expansion at sell-side and buy-side financial institutions, and FIS Accelerate operational efficiency initiatives targeting $1.5B+ in run-rate cost savings.
The Fidelity National Information Services Story
Founders
Recent Activity
View all →Company Timeline
Major milestones in Fidelity National Information Services's journey
Leadership Team
Meet the leaders behind Fidelity National Information Services
Stephanie Ferris
Stephanie Ferris joined FIS as CEO and President in February 2022, bringing extensive financial services and technology experience. Under her leadership, FIS has pursued its Future Forward strategy, completed the Worldpay separation, and achieved significant operational improvements. She has been recognized on the CNBC Changemakers list and received the 2025 CED Distinguished Leadership Award.
James Kehoe
James Kehoe serves as CFO, overseeing FIS's financial strategy, reporting, and capital allocation. He plays a key role in the company's margin expansion initiatives and shareholder return programs, including the $4 billion share repurchase executed in 2024.
Caroline Tsai
Caroline Tsai leads FIS's legal, compliance, and corporate affairs functions, ensuring the company operates with the highest standards of corporate governance and regulatory compliance across its global operations.
Kelly Beatty
Kelly Beatty oversees all client servicing, support, implementation, and professional services functions at FIS, ensuring the company delivers exceptional experiences for its 20,000+ clients worldwide.
Nasser Khodri
Nasser Khodri leads FIS's commercial strategy, revenue generation, pricing optimization, and competitive positioning, driving the company's growth across banking, payments, and capital markets segments.
Tarun Bhatnagar
Tarun Bhatnagar is responsible for overseeing the development and management of FIS's platform and enterprise solutions, including core banking systems and integrated technology offerings.
Firdaus Bhathena
Firdaus Bhathena drives FIS's technological vision and strategy, leading innovation in cloud computing, artificial intelligence, blockchain, and other emerging technologies that enhance the company's financial technology platforms.
Ellyn Raftery
Ellyn Raftery is responsible for overseeing FIS's global marketing and communication strategies, managing the company's brand positioning and stakeholder engagement across multiple markets.
Alexandra Brooks
Alexandra Brooks, appointed in November 2024, oversees FIS's accounting operations, financial reporting, and compliance with accounting standards across the company's global operations.
Key Differentiators
Market Leader
Fidelity National Information Services is recognized as a market leader in the Consumer Finance sector, demonstrating strong industry presence and customer trust.
Enterprise Scale
With $10.1B in revenue, Fidelity National Information Services operates at enterprise scale with proven market validation.
Frequently Asked Questions
Estimated Visibility Trend (Beta)
Simulated 8-week rolling score
Based on estimated brand signals. Historical tracking coming soon.
Similar Brands
JPMorgan Chase
JPMorgan Chase & Co. is a New York City-based global financial services company — publicly traded on the New York Stock Exchange (NYSE: JPM) as a Dow Jones Industrial Average and S&P 500 Financials co
Waste Management
Waste Management, Inc. is the largest waste management and environmental services company in the United States, headquartered in Houston, Texas. Founded in 1968 and going public in 1971, Waste Managem
Robinhood
Robinhood Markets is a Menlo Park, California-based commission-free investment and financial services platform — listed on NASDAQ (NASDAQ: HOOD) — providing retail investors with stock, ETF, options,
Coinbase
Coinbase (Nasdaq: COIN) is the largest U.S.-regulated cryptocurrency exchange and digital asset platform, providing tens of millions of retail users and thousands of institutional clients with service
Goldman Sachs
Goldman Sachs is a New York-based global investment bank and financial services firm — one of the two most prestigious investment banks in the world alongside Morgan Stanley — providing investment ban
Visa
Visa Inc. is a San Francisco-based global payments technology company — listed on NYSE (NYSE: V) — operating the world's largest electronic payment network connecting 4.48 billion active cards, 150+ m
Compare Fidelity National Information Services with Competitors
Side-by-side AI visibility scores, platform breakdown, and market position.
Claim This Profile
Are you from Fidelity National Information Services? Claim your profile to see full AI mention excerpts, get weekly visibility change alerts, and optimize how AI systems describe your brand.
Claim Fidelity National Information Services Profile →Track AI Visibility in Real Time
Monitor how ChatGPT, Gemini, Perplexity, and Claude mention Fidelity National Information Services vs competitors. Get alerts when AI recommendations shift.
Start Free Tracking →