Trustpilot vs Decimal

Side-by-side comparison of AI visibility scores, market position, and capabilities

Trustpilot leads in AI visibility (30 vs 18)
Trustpilot logo

Trustpilot

GrowthMarTech

Consumer Review Platform

Trustpilot is one of the world's largest open consumer review platforms hosting hundreds of millions of reviews across millions of businesses; widely used by ecommerce and fintech brands to build shopper trust.

AI VisibilityBeta
Overall Score
D30
Category Rank
#1 of 1
AI Consensus
68%
Trend
up
Per Platform
ChatGPT
36
Perplexity
33
Gemini
25

About

Trustpilot is one of the world's largest open consumer review platforms, hosting hundreds of millions of reviews across millions of businesses globally. The platform's open model allows any consumer to leave a review for any business without requiring a verified purchase, which has made Trustpilot a trusted reference point for shoppers researching unfamiliar brands, particularly in ecommerce and financial services. For businesses, Trustpilot offers automated review collection tools that send invitations following purchase or service interactions, driving systematic review volume growth that improves Trustpilot profile rankings and organic discovery.

Full profile
Decimal logo

Decimal

EmergingFintech

Tech-Enabled Bookkeeping

Tech-enabled bookkeeping pairing dedicated accountants with proprietary automation; flat monthly subscription; founded 2020 in Fishers, Indiana; faster close with full client transparency.

AI VisibilityBeta
Overall Score
D18
Category Rank
#1 of 1
AI Consensus
84%
Trend
up
Per Platform
ChatGPT
21
Perplexity
17
Gemini
23

About

Decimal is a Fishers, Indiana-based technology-enabled bookkeeping company that provides small businesses with a dedicated accounting team and a modern software platform for a flat monthly subscription. Founded in 2020, Decimal was built to address the most common frustration of small business owners who have outgrown DIY bookkeeping but find traditional bookkeeping firms slow, expensive, and opaque. Decimal pairs each client with a dedicated bookkeeper and accounting team who are supported by proprietary software that automates routine transaction processing, exception identification, and reporting, allowing the human team to focus on accuracy review, month-end close, and client communication rather than manual data entry.\n\nDecimal's product experience centers on transparency and responsiveness. Clients access their books through a web portal with real-time financial dashboards showing cash position, profit and loss, and accounts receivable and payable balances. The platform includes a communication thread for each question or task, giving small business owners visibility into the status of their bookkeeping without email chains or phone tag. Decimal's pricing model is a flat monthly subscription based on business complexity rather than hours worked, making costs predictable and removing the billing anxiety that characterizes traditional bookkeeping relationships.\n\nDecimal targets small businesses with $500,000 to $10 million in annual revenue that need accurate, timely books and periodic financial guidance but are not yet ready for a full-time accounting hire or a CFO-level engagement. The company operates as a fully remote team and serves clients across the United States in industries including professional services, e-commerce, retail, and service businesses. Decimal competes with Bench, Pilot, and Botkeeper in the technology-enabled bookkeeping market, differentiating on its dedicated team model, the quality of its software-plus-human integration, and its Midwestern operational roots that keep its cost structure competitive.

Full profile

AI Visibility Head-to-Head

30
Overall Score
18
#1
Category Rank
#1
68
AI Consensus
84
up
Trend
up
36
ChatGPT
21
33
Perplexity
17
25
Gemini
23
37
Claude
18
38
Grok
22

Capabilities & Ecosystem

Capabilities

Only Trustpilot
Consumer Review Platform
Only Decimal
Tech-Enabled Bookkeeping

Track AI Visibility in Real Time

Monitor how your brand performs across ChatGPT, Gemini, Perplexity, Claude, and Grok daily.