Topicals vs Sharpen
Side-by-side comparison of AI visibility scores, market position, and capabilities
Clinically formulated skincare brand targeting hyperpigmentation and eczema; raised $25M with Jay-Z and Kelly Rowland backing; sold at Sephora and Ulta; champions inclusive beauty for consumers with deeper skin tones underserved by mainstream brands.
About
Topicals is a Los Angeles-based skincare brand founded in 2020 by Olamide Olowe and Claudia Teng. The company focuses on clinically formulated products for skin conditions including hyperpigmentation, eczema, and uneven texture, with an explicit emphasis on inclusive representation for consumers with deeper skin tones who are often underserved by mainstream beauty brands.\n\nTopicals has raised $25 million in total funding across four rounds, including a Series A led by CAVU Consumer Partners with strategic investment from Jay-Z's Marcy Venture Partners and Kelly Rowland. The brand is available at Sephora, Ulta Beauty, and directly through its website, expanding its omnichannel footprint since initial DTC-only launch.\n\nThe brand's marketing is deliberately rooted in mental health, body positivity, and destigmatizing chronic skin conditions — themes resonating strongly with Gen Z consumers. Topicals has become one of the fastest-growing indie skincare brands in the US, earning recognition on Fast Company's Brands That Matter list in 2025 and building a loyal community through social-first campaigns and clinical transparency about active ingredients.
Sharpen is an agent-first cloud contact center platform focused on improving agent experience to drive better customer outcomes through simplified workflows.
About
Sharpen is a cloud contact center platform built around an agent-first design philosophy, arguing that customer experience quality is directly determined by agent experience quality and that most contact center platforms optimize for management reporting and operational control at the expense of the agent interface that frontline staff use for every customer interaction. The platform provides a unified agent workspace that consolidates voice, digital channels, and CRM data into a single clean interface without the multi-application switching that causes handle time inefficiency and agent cognitive overload in traditional contact center deployments where agents navigate between separate telephony clients, CRM systems, knowledge bases, and ticketing tools simultaneously during live customer interactions.
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